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Crossroads · 1 month ago

Program Supervisor - Washington, Bridgeville, Cannonsburg, and Carrick, PA

Washington, PA

Full-time

Onsite

Mid, Senior Level

Crossroads Treatment Centers is a leader in treating patients with opioid use disorder, committed to providing high-quality, evidence-based treatment options. The Program Supervisor will oversee daily program operations, ensure adherence to operational standards, and manage staff while coordinating with various agencies to enhance service provision.

Health Care

Growth Opportunities

Responsibilities

Oversee daily program operations and offer assistance where needed, dependent on licensure and ability

Oversee the appropriate application and adherence to OBOT Operational Standards, as well as regulatory procedures issued by applicable regulatory authorities

Perform all necessary responsibilities as directed by immediate supervisor and/or the governance authority

Screen and interview new associates for hire as needed and submit requests for approval, as necessary

Orient all new associates to the program or designate appropriate supervisor to provide orientation— this includes completion of new hire policies, review of associate handbook, and orientation to responsibilities, at minimum

Conduct employee performance reviews, monitor personnel time, and respond to requests for PTO

Maintain program documentation in accordance with DEA regulations, including patient prescriptive records, physician DEA registration, physician current caseload and approved patient capacity

Coordinate with internal and external persons and agencies to inform, improve, or supplement service provision

Coordinate with Operations Support Team to address needs within the center

Other duties and responsibilities as assigned by the Operations Support Team and the Governance Authority

Apply procedures and policies outlined in program and regulatory standards to day-to-day program operations

Review, interpret, and reflect on changes to policies or procedures and present information to leadership

Manage program staff and interact positively with patients, visitors, and members of the Community

Conduct internal audit processes to analyze program performance in various areas

Function in an administrative capacity to assure necessary information is provided to patients and staff

Qualification

Supervisory experienceSubstance abuse experienceOffice Based Opioid TreatmentProgram documentationTeam coordinationPerformance reviewsCommunication skills