BMC Helix · 1 hour ago
Helix Sales Customer Success Account Manager - East Territory
United States
Full-time
Remote
Mid, Senior Level
$104K/yr - $156K/yrBMC Helix is an AI-native engine behind forward-thinking IT organizations, focused on maximizing the ROI of AI. They are seeking a Customer Success Account Manager to lead customers in achieving the full value of their BMC investments, while coordinating sales targets and building trust with clients.
Artificial Intelligence (AI)Asset ManagementCloud ComputingDevOpsIT InfrastructureIT Management
Hiring Manager
Liz Johnson
Responsibilities
Act as the main point of contact for your customers. Following the initial subscription deal you will partner and be supported by top talented consultants; delivery leads and architects to ensure the optimization of your customers' investments as well as increasing profitable revenue for BMC
Work towards planning and exceeding customer success sales targets by coordinating all the sales team members to build an effective pipeline and execute each phase of the Value Selling process
Act as a BMC brand ambassador, both internally and externally, and build trust and confidence with customers, partners, and colleagues through integrity and professionalism
As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself, and be the innovator when it comes to solving everyday problems
Qualification
Required
Experience in both Sales and Customer Success leading organizations through Digital Transformations
Worked effectively as a team member while also providing team-on-team leadership and orchestrating the internal and external resources needed to effectively lead a professional services sales process
Demonstrated ability to further develop business as a trusted partner by an in-depth understanding of pipeline, business practices, industry trends, and competitive landscape
Company
BMC Helix
BMC Helix provides cloud native ITSM, AIOps, discovery, CMDB, digital workplace, and automation across SaaS and hybrid environments.
Founded in 2025
1001-5000 employees
H1B Sponsorship
BMC Helix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
Funding
Current Stage
Late StageCompany data provided by crunchbase