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Kimpton Hotels & Restaurants · 1 month ago

IRD Runner (Part-Time)

Phoenix, AZ

Part-time

Onsite

New Grad, Entry Level

Kimpton Hotels & Restaurants is dedicated to heartfelt, human connections and an exceptional work environment. As a part of the in-room dining team, you will be responsible for delivering orders accurately and ensuring a high standard of service etiquette.

HospitalityRestaurants

Responsibilities

Be familiar with the proper use of room service carts, ticketing, and cash handling

Review orders as they arrive and properly prepare the correct amount of silver, linens, and vases

Check orders for presentation and completeness, cover and place in cart for delivery, with water and beverage added last

Prepare and set up the dining area according to guest preferences

Ensure the meal completion time is monitored; if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new time

Present guest check for signature; guest is thanked by name and asked to call when they would like the service removed. The guest check is turned into room service cashier afterwards

Maintain work stations that are cleaned, stocked and organized

Fill and clean salt and pepper shakers, clean spills, broken glass and debris promptly after incidents

Pick up trays en route back to station and during slow periods

Deposit dishes appropriately in the dish-room or specified area

We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do