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Yusen Logistics · 1 month ago

Customs Entry Writer I

Elk Grove, IL

Full-time

Onsite

New Grad, Entry Level

$33K/yr - $50K/yr

0+ years exp

Yusen Logistics is working to become the world’s preferred supply chain logistics company, and they are seeking a Customs Entry Writer I to oversee the accurate and timely submission of customs entries for clearance of in-bound cargo. The role involves serving as a customer advocate and requires good customer service skills while managing various entry tasks and coordinating with different stakeholders.

Transportation/Trucking/Railroad

Responsibilities

Receive and review documentation to input and transmit data for CBP release of shipments

Follow SOP’s for each customer on the correct method and data required for preparing an entry

Use product files for identification of HTS details on the commercial invoice

Work with other team members or supervisor on entry tasks for the release of cargo and exceptions to established clearance requirements

Organize their work to identify the status of every file through every phase of the CBP entry process

Confirm to customers the release details through pre-established communications protocols

Responsible for meeting KPI’s (Key Performance Indicators) for Import operations

Track and trace shipments and coordinate with steamship lines, freight forwarders and CFS on the availability of imported shipments

Arrange with trucking companies the pick-up and delivery of freight

Coordinate with supervisors’ delivery exceptions and special delivery instructions

Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions

Complete all other duties as assigned by supervisor or manager

Qualification

Import operations experienceMicrosoft Office SuiteCustomer service skillsOrganizational skillsProblem-solving skillsTime management skillsAttention to detail

Required

High School Diploma or GED required

0-2 years of experience and/or training in an import operation

Ability to interact professionally and effectively with internal and external customers in person and over the phone and email

Good organizational and time management skills

Good problem-solving skills

Able to handle multiple tasks simultaneously while paying attention to detail

Ability to utilize Microsoft Office Suite programs and other programs to produce status report and other documents

Preferred

Working in an office environment, a plus

Benefits

Medical, Dental, and Vision beginning the 1 st of the month following start date

401k with a company match

Standard 10 days PTO

Eligible for bonus plan

Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation , and much more