John-Kenyon Eye Center · 1 month ago
Ophthalmic Technician
Louisville, KY
Full-time
Onsite
Entry Level
1+ years expJohn Kenyon Eye Center is a healthcare provider specializing in eye care services. They are seeking an Ophthalmic Technician to assist in providing excellent patient care, facilitating patient flow, and performing preliminary tests to prepare patients for examinations with the Ophthalmologist.
Health CareHospitalProfessional Services
Responsibilities
Facilitate patient flow
Assist the doctor in preliminary testing
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in-person requests
Provide exceptional customer service during every patient encounter (in person or via phone)
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
Comply with all company policies and procedures including HIPAA
Verify patient information by interviewing patient
Recording medical history, current medications and confirming purpose of visit
Records all data in the patient's Electronic Medical Record (EMR)
Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
General office duties and cleaning to be assigned by manager
Qualification
Required
High School Diploma or GED Equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creates a positive work environment by being team-oriented and patient-focused
Ability to interact with all levels of employees in a courteous, professional manner at all times
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Preferred
Medical/eyecare experience highly preferred
Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required
Benefits
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off (PTO) and Paid Holidays
Paid Maternity Leave
Eyecare Certification Reimbursement
Competitive Base Pay
Employee Discounts
Company
John-Kenyon Eye Center
The people of vision at the John-Kenyon American Eye Institute have provided quality eye care in Louisville and southern Indiana for more than 30 years.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase