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RealManage · 1 month ago

Onsite HOA Communications Manager (Celebration)

Celebration, FL

Full-time

Onsite

Mid, Senior Level

$70K/yr - $75K/yr

RealManage is a company specializing in the management of community associations with onsite staff, and they are seeking a Communications Manager for the Celebration Community. This role involves overseeing communication strategies, managing community information platforms, and ensuring effective public perception of the community through various media channels.

Real Estate

Responsibilities

Serve as the liaison to the Communications Committee, including running monthly meetings, taking minutes, and building the agenda

Gain and maintain a comprehensive understanding of the community’s computer programs

Troubleshoot and explain systems to committees when needed

Work with the Director of IT to understand and manage software transitions

Oversee a 50-page publication, including editorial sign-off per Board/committee policies and guidelines

Act as reporter and photographer, and manage the ad-supported publication contract with the publishing company

Manage the current list of about 4,000 subscribers using Klaviyo

Collaborate with various departments to gather and compose relevant content about HOA updates, including Resident Services, Community Standards, Recreation, Lifestyles, and Maintenance

Manage the town’s social media streams, working with Recreation, Lifestyles, and Community Management to create and post content

Draft and send impromptu community updates through the community’s mobile app and online

Collaborate with the Recreation and Lifestyles department to ensure events and activities have clear and professional signage and communication before, during, and after events

Develop and implement a internship program for communications

Provide administrative support to the Communications Committee

Publish candidate information for Board elections via various channels, produce videos of each candidate, and post to the website

Guide preparation of the slide deck and technical production for the Annual Meeting

Assist the Lifestyle Director with event announcements and reservations as needed

Secure, maintain, and store community photographs, videos, and other images, along with permissions to publish

Send out the Board and Committee Meeting invites with the Microsoft Teams Credentials

Additional tasks as assigned by the General Manager and Executive Director

Qualification

Community ManagementCommunications StrategyContent ManagementSocial Media ManagementIT TroubleshootingEvent CoordinationPhotographyPublic SpeakingTeam Collaboration