Nova 401(k) Associates ยท 1 day ago
Defined Contribution Account Manager
Nova 401(k) Associates is a vibrant and growing national third party administration firm. They are seeking a Defined Contribution Account Manager to maintain client relationships and manage a caseload, all while providing exceptional service and collaborating with various departments to enhance the client experience.
ConsultingFinancial Services
Responsibilities
Maintain client and advisor relationships with a high active client retention rate
Maintain a caseload with approximately 50% split between ADP and Safe Harbor plans
Manage and prioritize your workload towards weekly goals in a results oriented team environment
Exemplify superior client service and the ability to consult with clients regarding plan operation and design
Work with other Nova departments, record-keepers, and advisors to ensure a great client experience
Document all client interactions in our workflow management system
Perform work according to Nova policies and procedures
Expand professional knowledge through seminars and self-study
Qualification
Required
Five or more years of 401(k) plan administration experience
Superior knowledge of ADP/ACP, 415, 410(b), Top Heavy and 401(a)(4) non-discrimination testing
NIPA credential, ASPPA credential, or a 4 year college degree
Excellent written and verbal communication skills
Excellent time management, organizational skills, and ability to multi-task
Ability to proactively and independently manage a book of business
High level of critical thinking
Committed to lifelong learning and coachable
Benefits
Medical, dental, disability, and life insurance
Paid time off
401(k) plan with employer match