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Turtle Beach · 2 weeks ago

Software Program Manager

San Diego, CA

Full-time

Onsite

Entry, Mid Level

$90K/yr - $110K/yr

2+ years exp

Turtle Beach Corporation is a leading gaming accessory provider known for its innovative gaming products. The Software Program Manager will oversee software program management on hardware projects, ensuring effective coordination and communication across teams while driving continuous improvement initiatives.

Consumer ElectronicsHardwareSoftware

Work & Life Balance

Hiring Manager

Jamie C.

Responsibilities

Scrum master with overall SDLC knowledge

Emphasis on NPI program management with additional responsibility for post-launch sustaining triage and sprint management

Champion, instigate, and maintain product requirements and features in alignment with the team’s objectives, including schedule

Work closely with the hardware program managers within the overall program management group to create and manage a unified program plan

Act as the primary interface for Engineering in interaction and communication with the rest of the organization regarding features, schedules, new program kicks-off, release deployment sign-offs, and other related topics

Manage multiple projects by using existing tools and personal methods to ensure project team members achieve and have an understanding of expectations, deliverables, dependencies, risks, development process, and progress

Ensure stakeholders and project sponsors are consistently apprised of ongoing updates/changes/progress

Where project control is in jeopardy, create contingency plans with appropriate input from key cross-functional team members and implement a revised schedule, scope, or budget promptly

Drive continuous improvement initiatives for the NPI and sustain the software development process

Lead the internal and external teams to prioritize project work based on analysis of strategic importance, tasks outstanding, obstacles or barriers, budgets, resources, and deadlines

Create or participate in the creation of project documentation and reports

Work with the overall program managers on identifying and tracking dependencies between hardware and software deliverables

Software inputs to overall program status tracking and oversight

Risk management and mitigation for software deliverables

Work with software development managers and developers on setting milestones, estimating, and establishing schedules for key software deliverables

Tracking and oversight of releases in progress

Sourcing prototype hardware and samples

Scrum Master duties include hosting Scrum ceremonies for multiple projects spanning firmware, mobile, and desktop: Daily stand-ups, including noting and following up on side topics or tabled topics

Sprint planning

Backlog refinement

Retros

Setting and tracking software release goals: Maintaining Jira dashboards for software projects

Maintaining and updating release milestones in Jira

Create sign-off pages for all FW and SW releases

Work with the Software QA Manager/Teams for reporting software release test results and progress (these should also appear on dashboards and the sign-off pages)

Software quality metrics

Support occasional smoke test/sanity checks on upcoming FW and SW releases

Qualification

Software Program ManagementAgile Development MethodologyJiraConfluenceConsumer Product Life CycleMicrosoft ProjectScriptingCodingTeam CollaborationCommunication SkillsDetail-OrientedProblem Solving

Required

Direct demonstrable history and examples for each of the responsibilities above

2-3 years minimum in a software program management role

Experienced in Jira and Confluence as well as experience with Microsoft Project (or similar tools)

Experience with hardware products with supporting and/or included software and/or firmware

Very high general computer proficiency with cloud-based and Microsoft desktop applications, including SharePoint, Microsoft Project, Outlook, Word, Excel, and PowerPoint

Understands consumer product life cycle

Experience working with and directing the work of 3rd party consultants and consultant groups