JSM Living · 1 month ago
Senior Resident Consultant
Champaign, IL
Full-time
Onsite
Mid, Senior Level
$19/hr - $22/hr
2+ years expJSM Living is a growing real estate, leasing, development, and investment firm hiring a full-time Senior Resident Consultant to support our Resident Services department. The role involves assisting with daily residential and leasing operations while providing excellent service to residents and managing various administrative tasks.
Property ManagementReal EstateRental Property
No H1B
Responsibilities
Provide courteous and professional service to residents and visitors, including greeting them in office, answering phone calls and emails, and booking tour appointments
Schedule and conduct tours of units with residents wishing to transfer for the following lease term and complete the necessary follow-up procedures
Handle Renewals and Renewal Transfer Requests promptly and effectively
Manage Subleases as delegated by the Resident Services supervisor with speed and efficiency
Brainstorm, plan, and execute Resident Events, ensuring deadlines are met on time in collaboration with the RSM
Routinely tour the properties to assess cleaning or maintenance needs
Support the Leasing Team with seasonal events, such as assisting with parking leases, key creation, and audits
Assist with the mentoring of Residential part-time staff by leading their on-the-job training, delegating projects, and answering questions
Qualification
Required
Associate's degree or equivalent experience
2 years of relevant sales and customer service experience
Valid driver's license; driving is a requirement
Benefits
Comprehensive benefits package, including health, dental, vision, and life insurance
Paid time off and holidays
Paid day off for your birthday
401(k) with company match
Paid weekly
Company
JSM Living
JSM Living provides property search, buy, sell, rental, leasing, property management, maintenance, and real estate services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Kunkel
Chief Executive Officer
Matt Madigan
CFO
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