NEOGOV · 1 month ago
Alamodome Box Office Supervisor (Full Time)
78203, TX
Full-time
Onsite
Mid Level
$25.70/hr - $31.61/hr
3+ years expThe City of San Antonio is seeking a Box Office Supervisor to provide daily support to the Box Office Manager and Administrator. The role involves managing financial activities, scheduling staff, and ensuring excellent customer service for events at various locations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Edits and creates new electronic event manifests and event masters (maps) for events
Utilizes appropriate software to create, verify, view, sell, edit, and maintain ticket inventory and event information for all ticketed events at assigned locations
Coordinates daily cash requirements and maintains security of all monies received
Supervises temporary/Box Office event staff, operates and sets up daily box office(s) as necessary
Schedules and trains temporary Box Office event staff for box office operations including preparing ticket sales staff with current event information, preparing the box office(s) with proper supplies and equipment, and training staff on the use of computerized ticket systems
Sells tickets to the public in accordance with rules and regulations set forth by management
Provides exceptional customer service to patrons by phone and in person by providing information, resolving patron complaints, and assisting in seat relocations
Authorizes refunds, exchanges, and cancellations on purchased tickets
Monitors event sales and maintains event histories
Prepares daily sales reports, transaction journals and deposit forms
Ensure accurate and timely reporting of financial performance and key metrics to senior management; to include daily sales reports, transactions journals and deposit forms
Conducts audits to balance and verify the accuracy of all revenue received
Provides real time event reports, drop counts, and other information to management, promoters, and other interested parties, as required
Performs related duties and fulfills responsibilities as required
Qualification
Required
Associates' degree preferably with an emphasis in Accounting, Business Administration or a related field
Three (3) years of increasingly responsible experience in box office operations
Preferred
Experience working with Ticketmaster systems
Experience working with Microsoft Office
Benefits
Subsidized health care benefits for active and retired employees
Paid disability benefits
Paid life insurance
Automatic participation in a pension program which is currently matched two to one
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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