Hyatt · 1 week ago
Host (Full-Time) - Carpenter Hotel
Austin, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expHyatt is a leading hospitality company, and they are seeking a Restaurant Host to create a welcoming dining experience for guests. The role involves greeting and seating guests, managing reservations, and ensuring smooth communication between staff to deliver exceptional service.
HospitalityInformation TechnologyTravel
Responsibilities
Respond promptly and professionally to all guest comments and concerns; escalate issues to the immediate supervisor and assist in implementing corrective measures when necessary
Warmly greet guests upon arrival, provide menus, and ensure a welcoming experience
Seat guests at tables or designated waiting areas, ensuring comfort and efficiency
Assign tables based on guest preferences, party size, and operational flow
Inspect dining and serving areas regularly to maintain cleanliness and proper setup standards
Engage with guests during their visit to confirm satisfaction and address any concerns promptly
Manage and accurately record dining reservations and waitlists
Maintain clear communication with kitchen staff, management, and servers to ensure seamless service and guest satisfaction
Inform guests about daily specials, featured menu items, and restaurant offerings
Direct guests to appropriate waiting areas, such as lounges, when necessary
Operate point-of-sale systems to process payments for food and beverages (if applicable)
Prepare and reconcile cash receipts at the end of shifts (if applicable)
Supervise and coordinate host team activities to ensure prompt, courteous service
Assist in onboarding and training new hosts to uphold service standards
Support planning and execution of special events and functions as needed
Qualification
Required
Must be able to speak, read, write, and understand the primary language(s) of the workplace
Ability to read and interpret documents such as safety rules and operating procedures
Strong interpersonal and organizational skills
Ability to remain calm and professional under pressure
Preferred
Six (6) months related experience in hospitality or customer service preferred
Benefits
Medical, Dental, Vision, 401K with company match
Free room nights, Discounted and Friends & Family Room Rates
Generous Paid Time Off
Work-life benefits including wellbeing initiatives such as complimentary Headspace
Company
Hyatt
Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.45B2025-11-17Post Ipo Debt· $400M
2025-03-17Post Ipo Debt· $500M
2024-11-18Post Ipo Debt· $150M
Leadership Team
Mark Hoplamazian
President & CEO
Peter Sears
SVP Operations- North America
Recent News
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