Field Services Technical Director jobs in United States
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OmniOn Power · 1 week ago

Field Services Technical Director

OmniOn Power is a company that empowers smarter business operations by connecting equipment, software, and services within electrical infrastructures. The Technical Services Director leads regional teams, ensuring operational excellence and customer satisfaction while driving service growth strategies in the telecom and cable power distribution sector.

ManufacturingNetwork HardwareTelecommunicationsWireless
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Hiring Manager
Austin Sosebee
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Responsibilities

Lead, mentor, and develop Regional Services Leaders and their teams, fostering a culture of accountability, safety, and continuous improvement
Use knowledge to telecom/cable central office power distribution to interface with customers and internal teams to provide technical solutions for installations
Engage service partners to clarify performance on quotation, engineering, and execution including costs and risk mitigation
Oversee the implementation of services growth strategies
Own operational KPIs including utilization, productivity, SLA compliance, response/resolution times, backlog health, and service profitability
Drive a learning organization through best practices and execution lessons learned, sharing across regions, etc
Delivering financial performance including revenue, margins, utilization, and efficiency
Ensuring customer satisfaction through execution excellence
Champion safety, integrity, and reliability

Qualification

Telecom power distributionConstruction project managementLeadership experienceElectrical engineering degreeMaintenance planningReliability engineeringNEC & Telcordia StandardsMicrosoft OfficeSalesforce (SFDC)WorkfrontCommunication skillsOrganizational skillsDecision-making skills

Required

5+ years of leadership experience managing multi-region or multi-site technical teams
8+ years of experience in telecom facilities, data centers, or mission-critical infrastructure
Working knowledge Telecom/Cable Central Office power distribution including incoming AC Power, Power Plants, DC infrastructure, inverters, battery and generators
Experience with construction projects including AC/DC Power, HVAC and Generators
Proficiency in dealing and negotiating with subcontractors in construction projects execution
Proficiency in understanding construction drawings, single line diagrams and structural drawings
Ability to understand and interpret Customer Standards
Knowledge of NEC & Telcordia Standards
Bachelor's degree in electrical engineering, related technical field (or equivalent experience)
Proficiency in maintenance planning, reliability engineering concepts, and incident management
Strong communication, organizational, and decision-making skills
Proficient in using computer-based management and administrative tools, including Microsoft Office, Salesforce (SFDC), and Workfront

Company

OmniOn Power

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OmniOn Power creates power solutions for 5G, wireless, and industrial needs, focusing on environmental responsibility.

Funding

Current Stage
Late Stage

Leadership Team

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Mark Haisler
Chief Technology Officer
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Austin Sosebee
Senior Talent Partner
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Company data provided by crunchbase