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Prosum · 5 hours ago

Business Analyst (Clinical Operations & EMR Systems)

Scottsdale, AZ

Contract

Hybrid

Senior Level

5+ years exp

Prosum is seeking a Business Analyst for Clinical Operations & EMR Systems. The role involves supporting clinical operations by optimizing workflows related to EMR systems and collaborating with clinical staff, IT teams, and operational leaders to translate business requirements into functional specifications.

Business Information SystemsConsultingInformation Technology

Diversity & Inclusion

No H1B

Responsibilities

Conduct detailed interviews, workflow observations, and process mapping sessions with clinicians, front-office staff, and operational stakeholders

Elicit, analyze, and document business, functional, and technical requirements for EMR enhancements, new features, integrations, and workflow changes

Translate complex clinical workflow needs into clear user stories, use cases, requirements documents, and acceptance criteria

Maintain traceability of requirements through the project lifecycle

Analyze current clinical workflows within the EMR to identify inefficiencies, gaps, compliance risks, and opportunities for optimization

Support EMR configuration, testing, validation, and implementation activities, ensuring alignment with clinical best practices and regulatory requirements

Work with end-users to troubleshoot workflow issues and propose process or system improvements

Collaborate with clinical leadership to ensure EMR workflows support patient safety, quality reporting, and operational objectives

Serve as the liaison between clinical departments, IT teams, EMR vendors, and administrative leadership

Support project planning, prioritization, and resource coordination for EMR upgrades, workflow redesigns, and clinical system projects

Communicate project updates, risks, and dependencies to stakeholders in a clear and timely manner

Facilitate cross-functional meetings, gather feedback, and ensure alignment across all project phases

Analyze clinical and operational data to identify trends, workflow gaps, and process improvement opportunities

Assist in developing dashboards, metrics, or reports to support clinical operations and decision-making

Validate EMR data quality and support compliance with healthcare regulations such as HIPAA and quality reporting requirements

Qualification

EMR/EHR systemsClinical site operationsRequirements elicitationHealthcare regulationsProcess mappingWorkflow analysisStakeholder managementAgile methodologiesCommunication

Required

Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field

5+ years of experience as a Business Analyst in a healthcare or medical environment

Hands-on experience with EMR/EHR systems

Experience working directly in or with clinical site operations (front office, back office, clinical workflows, scheduling, intake, documentation, orders, billing, etc.)

Strong skills in requirements elicitation, documentation, process mapping, and workflow analysis

Knowledge of healthcare regulations, clinical terminology, and patient care workflows

Excellent communication, facilitation, and stakeholder-management abilities

Preferred

Experience with EMR implementations, upgrades, or optimization initiatives

Prior involvement in quality improvement, population health, or clinical analytics

Familiarity with Agile methodologies and tools such as Jira, Azure DevOps, or similar

Company

Prosum

Prosum is an award-winning Staffing Solutions provider specializing in Contract, Contract-to-Hire, and Permanent placements in the Information Technology industry.

Founded in 1996

El Segundo, California, USA

201-500 employees