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Brookfield Properties · 1 month ago

BTR Onsite Service Technician

Chattanooga, Tennessee

Full-time

Onsite

New Grad, Entry Level

Brookfield Properties is transforming the single-family rental experience through innovation and quality. The BTR Onsite Service Technician will be responsible for maintaining the physical integrity of the community, ensuring a clean and comfortable living environment for residents while performing various maintenance and repair tasks.

Commercial Real EstateConstructionCoworkingHospitalityLogisticsProperty DevelopmentProperty ManagementReal EstateResidentialRetail

Responsibilities

Perform routine maintenance tasks, including HVAC, plumbing, electrical, and appliance repairs

Conduct regular inspections of buildings, equipment, and systems to identify and resolve issues

Complete and follow up regarding work orders efficiently and accurately, ensuring minimal disruption to residents

Respond to emergency maintenance requests promptly and professionally

Act as a point of contact for residents regarding maintenance issues, inquiries, and concerns

Coordinate with both centralized and onsite property management teams to address resident maintenance/service requests and resolve issues in a timely manner

Foster positive relationships with residents to enhance satisfaction and retention rates

Interact with residents courteously and professionally, addressing their maintenance concerns and providing solutions

Communicate effectively with the maintenance team and other staff members to ensure a coordinated effort in maintaining the community

Maintain common areas, amenities, and grounds to ensure they are clean, well-maintained, and presentable

Assist with preparing units for new residents, including painting, cleaning, and minor repairs

Ensure all tools and equipment are properly maintained and in good working order

Adhere to all safety protocols and regulations to ensure a safe working environment

Ensure compliance with company policies, local, state, and federal regulations

Participate in ongoing training and development to stay current with industry standards and best practices

Qualification

HVACPlumbingElectricalMaintenance experienceCPO/HVAC/CAMT certificationsCustomer serviceCommunication skillsAttention to detailTeamwork

Required

High school diploma or equivalent; technical or trade school certification is a plus

Proven experience in maintenance, preferably in a residential or property management setting

Strong knowledge of HVAC, plumbing, electrical, and general maintenance practices

Ability to troubleshoot and repair a wide range of issues

Excellent customer service and communication skills

Ability to work independently and as part of a team

Strong attention to detail and organizational skills

Valid driver's license and reliable transportation

Ability to lift heavy objects, climb ladders, and perform physically demanding tasks

Capable of working extended hours, on-call to include evenings, weekends and holidays as necessary

Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed

Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the telephone

Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary

Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills

Must be able to work in small and confined spaces for extended periods of time

Must have finger dexterity for typing/using a keyboard

Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances

Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties

Must be able to work in onsite at assigned community. May be required to travel to a sister property within the same area