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Third Way · 1 month ago

Operations & Project Intern, Business Operations (Spring 2026)

Washington, DC

Internship

Onsite

Intern

$19/hr - $19/hr

Start in 2026 Winter

Third Way is a national think tank and advocacy organization that champions moderate policy and political ideas. They are seeking an Operations & Project Intern to assist with project management and administrative tasks within the Business Operations Department, providing an opportunity to gain practical experience in project execution and team collaboration.

Communities

Comp. & Benefits

Responsibilities

Review, create, and/or maintain workflows to drive effectiveness on Monday.com

Effectively contributes and thrives in a collaborative, team-oriented work environment

The Operations & Projects intern will support a team lead on cross-departmental initiatives

Manage assigned project tasks through completion

Coordination and communication on interdepartmental tasks and processes

Ensure quality and timely submission of all project deliverables and documentation as assigned by the SPA

Manage and update project progress on Monday.com, ensuring all information is current

Handle email correspondence related to assigned projects and initiatives

Briefly daily check-ins with the SPA to outline the day’s priorities, and weekly check-ins to discuss open projects and upcoming events

Ensure all technological and physical space setups are ready for any meetings, events, or presentations scheduled for the day

Provide high-level customer service to all TW staff and visitors

Assist as needed in maintaining organization/tidiness of all common areas (i.e. Pantry, Workroom, Huddle Booths, Conference Rooms, Reception Area)

Perform other job-related duties as requested for the BizOps Team

Conduct research on availability, manage scheduling invitations, and coordinate logistics like catering and materials

Help set up and break down rooms for Center for Fun (CFF) and Health & Wellness (H&W) events and activities

Track and document event logistics, attendance, and feedback for future improvements

Send out save-the-date and full invitation emails and coordinate meeting logistics

Assist in coordinating logistics for upcoming Health & Wellness events, including venue selection, vendor coordination, and promotional efforts

Track staff engagement and gather feedback to inform future program improvements

Assist in monitoring the onboarding process for newly added teams (CEP, SPP, MPP)

Help build and maintain a Monday.com board that tracks every step of the onboarding workflow

Document progress, blockers, follow-ups, and support tasks

Conduct post-onboarding checks to confirm boards/workspaces function as intended

Support ongoing troubleshooting and team questions as they begin using Monday.com

Coordinate updates or fix requests with the Senior Project Advisor and external consultants (if applicable)

Keep a weekly log of lessons learned, issues, and recommendations

Build out the core Monday Service Knowledge Base for BizOps by collecting, updating, and organizing essential SOPs and staff-facing documentation

Get trained on Monday Service and basic Ops workflows

Shadow you and the team

Observe staff request patterns

Review only the top-priority existing SOPs

Identify what’s outdated (at a high level)

Build out Monday Service Knowledge Base pages for the essential topics, such as: How to submit a Facilities request; How to reserve a conference room; Visitor procedures; Office supplies + procurement; Tech/AV quick-start guides; Emergency quick reference; Health & Wellness program overview

Clean up outdated language

Merge duplicate notes

Tag Items correctly

Ensure each link has a description

Ensure everything is searchable

Make sure each process is something staff can follow

Review all pages with you

Final touches (typos, broken links, missing screenshots)

Help prepare a staff announcement (drafting your all-staff email)

Create a “What’s New in Monday Service” quick guide

Write a short transition memo for the next intern or you

Present findings and deliverables to the Business Operations team

Share reflections and lessons learned

Qualification

Monday.comProject ManagementMicrosoft Office SuiteCommunication SkillsRespectfulnessTeamworkTime ManagementProblem-Solving

Required

Exceptional communication and writing skills

Ability to work collaboratively in a team environment

Detail-oriented

Can prioritize multiple projects with competing deadlines

Strong computer skills, with excellent proficiency in Microsoft Office Suite, specifically Word, Excel and PowerPoint

Ability to manage time efficiently and meet deadlines

Flexibility to adapt to changing priorities and project requirements

Capability to identify problems and propose practical solutions

Resourcefulness in overcoming obstacles and achieving project goals

Ability to make clear and convincing verbal presentations

Listens effectively; clarifies information, as needed

Writes in a clear, concise, and organized manner for intended audiences

Treat others with courtesy, sensitivity and respect

Considers and responds appropriately to the needs and feelings of different people in different situations

Self-starters: People who see and seize opportunities, take risks, learn from failure, and will bring a sustained passion for our mission

Collaborators: People who work in teams—sharing ideas, brainstorming, co-authoring products, and advancing its shared priorities

Creators: People who foster divergent thinking and aren't afraid to take on the orthodoxies of the left or the right

Results-oriented: People who function with an organizational commitment to clear objectives, ambitious timelines, accountability for results, and a focus on impact

Respectful: People who embrace the diverse perspectives of everyone and fosters the values of diversity, equity, and inclusiveness at all times

Preferred

Are a current student or recent graduate with an interest in and knowledge in a relevant field such as business administration, management, project management, or a related discipline is preferred