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Puig · 1 day ago

BYREDO Client Advisor, Valley Fair

San Jose, CA

Full-time

Onsite

Entry, Mid Level

$23/hr - $24/hr

2+ years exp

Puig is a company that creates unique and highly desirable beauty and fashion brands. The BYREDO Client Advisor role focuses on driving sales and providing exceptional client experiences through personalized clienteling and operational excellence.

Consumer GoodsFashion

Hiring Manager

Tadji Farrish

Responsibilities

Maintain knowledge on industry and market trends to evolve and optimize sales strategies

Provide exceptional Byredo client experience, demonstrating expertise and understanding of our elevated selling approach

Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience

Showcase Byredo’s wide product portfolio across all categories, (fragrance, makeup, home, byproduct) offering curated recommendations and crafting memorable shopping moments for each client

Exceed KPI’s through strategic cross-selling by fostering meaningful and familiar client relationships

Leverage Byredo’s CRM tools to manage client information, driving loyalty and delivering customized personalization

Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies

Build and nurture client relationships through personalized outreach and clienteling activities including master classes and new launch events

Provide after-sales service with care and attention, ensuring client satisfaction

Create personalized shopping experiences that reflect each client’s unique tastes and aspirations, building connections that build long-term loyalty

Develop and maintain knowledge of Byredo’s full product offerings spanning across all categories

Actively engage in product presentations, engaging in training sessions, and stay aware of new launches, industry innovations, and emerging trends

Uphold Byredo’s commitment to excellence by ensuring detailed care, handling, and presentation of products, adhering to the highest standards of luxury and elevating the overall client experience

Support continuous store operations by managing inventory with accuracy, stock replenishment, and proactive theft prevention measures to maintain operational efficiency

Offer valuable suggestions to develop and execute retail strategies that drive business growth and enhance the client experience

Curate and maintain visually compelling product displays that align with Byredo’s visual merchandising guidelines and create a captivating, in-store environment that reflects the brand’s DNA