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LHC Group · 2 days ago

Director of Business Development - Home Health Sales

Houston, TX

Full-time

Onsite

Lead/Staff, Director/Executive

3+ years exp

LHC Group is a leading provider of post-acute care services, dedicated to delivering high-quality healthcare. The Director of Business Development will lead growth initiatives, oversee the sales team, and build relationships with referral sources to achieve agency and organizational goals.

Health CareHome Health CareMedical

Responsibilities

Hires, directs, trains and supervises the sales team at the agency level

Coaches employees to overcome objections and collaboratively work toward growth goals

Supervises and monitors growth and health of the sales team in their defined territories

Maintains a comprehensive working knowledge of community resources providing in-services and education to the sales team

Communicates with physicians, nurses and other healthcare professionals in regard to interested, prospective and/or current patients

Performs direct sales to key accounts

Establishes and maintains a positive working relationship with referral sources, patients, families, healthcare professionals, and the community at large to bring a greater understanding of the hospice philosophy and support to all patients that desire our care

Assists the Director of Admissions in overseeing the referral to admissions process to achieve growth goals

Manages conflict and complaint resolution when necessary

Develops an agency business plan establishing organization volume projections in the annual budget to drive financial performance

Understands key drivers of revenue, admissions and length of stay and designs strategic sales strategies to achieve agency growth goals

Utilizes basic sales process to uncover customer needs and barriers

Plans, directs, organizes and coordinates educational events, health fairs and community programs

Knowledge of and adherence to all policy and procedures

Maintains compliance by documenting accurately and timely within the organization’s electronic health record

Lives the Mission, strives to achieve the Vision and exemplifies the Core Values of the organization

Works toward exceeding chosen Pillar goals in the areas of Employee Satisfaction, Customer Satisfaction, Quality Service, Compliance, Growth and Financial Performance

Knowledge of and adherence to the employee Code of Conduct and Code of Ethics

Qualification

Healthcare sales experienceBusiness developmentHospice careSalesMarketing plan executionCommunity engagementCustomer relationship managementCompliance knowledgeEducational event planningTeam leadershipConflict resolution

Required

Leads the agency to achieve growth expectations according to revenue, census and start of care budget goals

Key player in attaining metric goals

Leads the execution of the Sales and Marketing plan

Builds relationships with referral sources within the communities served

Supports the growth of the organization as a whole

Hires, directs, trains and supervises the sales team at the agency level

Coaches employees to overcome objections and collaboratively work toward growth goals

Supervises and monitors growth and health of the sales team in their defined territories

Maintains a comprehensive working knowledge of community resources

Provides in-services and education to the sales team

Communicates with physicians, nurses and other healthcare professionals regarding interested, prospective and/or current patients

Performs direct sales to key accounts

Establishes and maintains a positive working relationship with referral sources, patients, families, healthcare professionals, and the community

Assists the Director of Admissions in overseeing the referral to admissions process

Manages conflict and complaint resolution when necessary

Develops an agency business plan establishing organization volume projections in the annual budget

Understands key drivers of revenue, admissions and length of stay