Plymouth Physical Therapy Specialists · 1 month ago
Call Center Representative – Physical Therapy Clinic
Brighton, MI
Full-time
Onsite
New Grad, Entry LevelPlymouth Physical Therapy Specialists is a patient-centered physical therapy clinic dedicated to helping individuals recover and thrive. They are seeking a Call Center Representative to serve as the first point of contact for patients, managing appointments and providing information about services and policies.
Health CareMedicalRehabilitationTherapeutics
Responsibilities
Answer incoming phone calls in a courteous, professional manner
Schedule, confirm, and reschedule patient appointments
Provide information about our services, therapists, and clinic policies
Verify insurance coverage and collect necessary patient details
Assist with appointment reminders, follow-ups, and general inquiries
Accurately enter and update patient information in the scheduling system
Communicate effectively with clinical staff to ensure smooth workflow
Qualification
Required
Excellent verbal communication and customer service skills
Strong attention to detail and ability to multitask
Proficient with computers, scheduling software, and basic office tools
Preferred
Previous experience in a medical call center or healthcare office
Familiarity with medical terminology and insurance verification
Bilingual (English/Spanish)
Benefits
Health benefits (for eligible employees)
Company
Plymouth Physical Therapy Specialists
Plymouth Physical Therapy Specialists provides orthopedic rehabilitation, sports rehabilitation, and hand therapy.
Founded in 1994
51-200 employees
H1B Sponsorship
Plymouth Physical Therapy Specialists has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2021 (2)
2020 (3)
Funding
Current Stage
Growth StageCompany data provided by crunchbase