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Walmart Canada · 1 month ago

Sensory Kitchen Operations Manager – Member’s Mark

Bentonville, AR

Full-time

Onsite

Mid, Senior Level

$60K/yr - $110K/yr

5+ years exp

Walmart Canada is seeking a Sensory Kitchen Operations Manager for their Sam’s Club Member’s Mark team. This role is responsible for ensuring efficient and safe operations of test kitchens, supporting product innovation through sensory testing and kitchen management.

DeliveryRetailShopping

Responsibilities

Receive deliveries from suppliers and PMDC between 8:00 a.m. – 4:00 p.m. Monday–Thursday, and 8:00 a.m. – 3:00 p.m. Friday

Track supplier and freight deliveries using the Sample Room Delivery Tracker

Manage freight activities, including receiving, unboxing, and organizing materials

Label incoming products and maintain accurate sample identification

Coordinate outbound sample shipments through the Mail Room, collaborating with PD and PMDC as needed

Maintain cleanliness and organization of cooler, freezer, and ambient storage areas

Remind PD and Merchant teams of scheduled cooler/freezer cleanouts

Record and monitor temperatures across all storage units

Ensure dishwashers and sinks are operating properly and stocked with required soap and sanitizer

Submit and manage facility service requests for the Test Kitchen and kitchenette areas

Coordinate with Facilities and Maintenance teams on equipment deliveries, installations, and construction projects

Order and track basic kitchen supplies to maintain stock levels

Keep kitchenette spaces tidy and stocked with necessary items

Serve as the primary contact for supplier interactions within the Sensory Kitchen

Provide receiving door coverage as needed, including signage and staffing coordination

Order routine supplies, including plates, utensils, napkins, containers, and cleaning chemicals

Manage daily operations between 7:00 a.m. and 4:00 p.m., with occasional schedule flexibility

Coordinate sensory testing for large equipment used in Clubs (e.g., Combotherm ovens, meat slicers, Henny Penny fryers)

Perform setup tasks such as unloading dishes, checking emails, assisting with labeling, and preparing for testing or IHUT sessions

Label materials for testing (cups, containers, plates, etc.) as needed

Conduct monthly reviews of supplies and chemicals to ensure adequate stock

Support dry, cooler, and freezer storage organization in collaboration with PD teams

Assist with live event setup and coordination

Qualification

Food operations experienceCulinary managementSensory testingLogistics coordinationMicrosoft Office proficiencyProject managementCustomer serviceMultitasking abilityProactive attitudeFood safety protocolsCommunication skillsOrganizational skills

Required

Associate's degree

5+ years of experience in food operations, culinary management, sensory testing, or project management

Ability to lift up to 50 lbs

Experience providing excellent customer service

Strong organizational and communication skills

Ability to multitask in a fast-paced environment

Experience coordinating logistics, deliveries, or facility operations

Proficiency with Microsoft Office and basic data tracking tools (e.g., Excel, SharePoint)

A proactive, 'Here to help' attitude

Preferred

Bachelor's degree

Experience in sensory science operations

Familiarity with HACCP, ServSafe, or other food safety protocols

Benefits

Health benefits include medical, vision and dental coverage

Financial benefits include 401(k), stock purchase and company-paid life insurance

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.