Associate Financial Services Representative jobs in United States
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Northwell Health · 1 month ago

Associate Financial Services Representative

Northwell Health is seeking an Associate Financial Services Representative who will provide information and fulfill customer needs to create an easy and seamless servicing experience. The role involves verifying insurance benefits, obtaining pre-authorizations, and resolving customer inquiries related to billing and payments.

ConsultingHealth CareHealth DiagnosticsMedicalPublishing
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H1B Sponsor Likelynote

Responsibilities

Assists in the verification of insurance benefits for services prior to admission
Obtains timely pre-authorization for all outpatient and inpatient services
Create flawless experiences for our customers by addressing customer inquiries and resolving service issues that include but are not limited to: researching and analyzing accounts receivable and outstanding balances, negotiating and advising on the collection of overdue bills and payment plans, collecting overdue payments, understanding financial assistance offerings, managing and resolving customer disputes
Helps in coordinating inpatient billing
Provides support for all finance issues and ensures that activities occur in compliance with appropriate regulations and contractual obligations
Assists in patient billing and maintaining pertinent records as required for maintenance of certification
Helps in coordinating with nursing staff in planning and organizing program activities
Majority of contact is internal and/or customer service oriented
Work and tasks are most often routine, structured and transactional in nature; work requires minimal variance from guidelines and procedures
Makes routine decisions regarding assigned task within defined parameters, often limited and confined to on going matters
Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise
Prioritizes basic tasks; priorities typically guided by standard practices or by others
Ensures timely and accurate performance of responsibilities for a single area or group of closely related tasks
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions

Qualification

Customer serviceFinancial assistance knowledgeCommunication skillsProblem-solving skillsTeam collaboration

Required

High School Diploma or equivalent required

Preferred

Associate's Degree or equivalent combination of education and related experience preferred
0-1 years relevant experience preferred

Company

Northwell Health

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Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.

H1B Sponsorship

Northwell Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (18)
2020 (13)

Funding

Current Stage
Late Stage
Total Funding
$58.3M
Key Investors
National Institute of Mental HealthNational Human Genome Research InstituteBreakthrough Discoveries
2025-12-02Grant· $4M
2025-10-23Grant· $3.2M
2025-06-16Grant· $2.3M

Leadership Team

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Michael Dowling
President and CEO
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Nick Stefanizzi
Chief Executive Officer at Northwell Direct
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Company data provided by crunchbase