Institution for Savings ยท 1 month ago
Loan Servicing Representative
Newburyport, MA, US
Full-time
Onsite
New Grad, Entry Level
$21.50/hr - $27/hrThe Institution for Savings, one of the oldest and most successful community banks in the region, is seeking a full-time Loan Servicing Representative to work with our Commercial and Residential team at the Bank's Newburyport Lending. The role involves various loan servicing tasks including processing payments, managing tax and insurance, and responding to customer inquiries.
Financial ServicesVenture Capital
Responsibilities
Loan Set Up
Payment Processing
Tax & Insurance Processing
Payoff/Discharge Processing
Construction Loan Processing
Post-Closing Review
Quality Control
HELOC Renewals/Extensions
Investor Reporting
File Maintenance
Respond to Customer Calls/Emails
Payment Portal Review
Qualification
Required
Experience in loan servicing or related field
Strong attention to detail
Excellent communication skills
Ability to work in a fast-paced environment
Proficiency in Microsoft Office Suite
Customer service orientation
Benefits
Fully paid medical, dental and vision insurance
Dollar-for-dollar 401(k) match up to 10%
Life insurance
Disability plan
Pension plan after 2 years of service
Generous vacation and paid-time off
Company
Institution for Savings
Institution for Savings is a mutual savings bank based in Massachusetts.
Founded in 1820
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Thomas Hopp
Senior Vice President/Chief Information Officer
Company data provided by crunchbase