Apply on Employer Site

Charter Global · 1 week ago

Information Technology Technical Support

Milledgeville, GA

Full-time

Hybrid

New Grad, Entry Level

Charter Global is a company seeking an IT Technical Support Specialist to oversee IT systems and assets while assisting with upgrades and fixes. The role involves providing training and support, maintaining essential IT operations, and enabling faster business processes and employee productivity.

Big DataConsultingInformation Technology

H1B Sponsor Likely

Responsibilities

Install, configure, and support workstation software, hardware, printers, and phones

Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy

Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly

Implement applications and software upgrades and troubleshoot any performance issues

Train employees in using software and hardware, and provide technical support when needed

Qualification

Troubleshooting MS Office 365Active DirectorySoftware installationNetwork troubleshootingComputer hardware knowledgeTechnical supportEmployee training

Required

Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc

Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc

Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros

History of working in an Active Directory domain environment

Proficient at software installs and troubleshooting

Some networking knowledge, along with the ability to troubleshoot network issues from the command line

Company

Charter Global

IT Services & IT Consulting

Founded in 1994

Atlanta, Georgia, USA

1001-5000 employees

http://www.charterglobal.com

H1B Sponsorship

Charter Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (19)

2024 (20)

2023 (19)

2022 (18)

2021 (19)

2020 (44)

Funding

Current Stage

Late Stage

Leadership Team

Bindu Vemireddy

Chief Strategy Officer (CSO)

Recent News

Business Insider

Rewiring financial infrastructure through cloud innovation — Umesh Singh Chauhan’s impact

2025-10-17

EIN Presswire

Growing at 16.8% CAGR | Open Source Services Market Reach USD 165.4 Billion by 2033 Globally

2025-08-01

Company data provided by crunchbase