Talentfoot Executive Search and Staffing · 1 day ago
VP Account Management
Chicago, IL
Contract
Onsite
Director/Executive
12+ years expTalentfoot Executive Search and Staffing is seeking a seasoned Vice President, Account Management who will serve as a senior leader within the Client Services department and a key member of the agency’s Senior Leadership Team. This role will drive the success of the account management function, serving as a strategic advisor for some of the agency’s largest and most complex client accounts, while ensuring client satisfaction and revenue growth.
Consulting
Responsibilities
Lead up to 2 large, multi-service accounts as the primary senior strategist and relationship manager
Works with services teams to define program goals and strategy; monitors results and client business impact; builds client relationships; and manages account profitability, client health and renewals
Serve as senior oversight for a portfolio of large, integrated and/or high-value accounts, establishing trusted advisor relationships with senior client stakeholders (e.g., CEOs, CMOs) and senior point of contact for internal service teams
Act as a strategic advisor to clients, providing expert guidance on marketing trends, opportunities, and best practices
Provide strategic direction for client programs, ensuring alignment with client goals and agency capabilities
Navigate high-stakes client conversations, including budget discussions, quality concerns, and sensitive business challenges such as leadership transitions or budget cuts
Lead the development of integrated marketing plans and campaigns with a deep understanding of B2B industries (tech, SaaS, professional services)
Produce and present client-facing reports that demonstrate the business value of our programs to clients
Identify opportunities for account growth, cross-selling, and upselling while maintaining strong client satisfaction
Provide department leadership, coach junior Client Services team members, and oversee a team of up to 15
Lead cross-functional teams on key accounts
Lead and participate in sales pitches for new business, drive measurable growth through proactive account expansion
Qualification
Required
At least 12-15 years leading client accounts in a marketing, PR and/or creative agency
Demonstrated success in managing high-value, integrated marketing accounts with complex and large budget scopes
Deep understanding of B2B industries (e.g., tech, SaaS, professional services) and all aspects of the marketing landscape
Demonstrated ability to build trusted advisor relationships with executive and C-level client contacts
Exceptional leadership working with and/or managing cross-disciplinary teams in a matrix account team structure
Extensive experience in business development, including leading sales pitches, growing client accounts, and negotiating contracts
Strong financial acumen with experience managing client budgets, profitability, and utilization metrics
Ability to work under pressure and manage multiple priorities simultaneously
Proficiency in project management tools and software
Excellent listening, negotiation and presentation skills
Excellent verbal and written communication skills
Company
Talentfoot Executive Search and Staffing
Recruit Forward-Thinking Leaders who Accelerate Growth, Unlock Innovation, and Boost Profitability.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Camille Fetter
Founder & CEO
Abby McCullough
Associate Partner
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