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Ro · 1 month ago

Lead Fulfillment Pharmacist - Romeoville, IL

Romeoville, IL

Full-time

Onsite

Mid, Senior Level

$140K/yr - $140K/yr

3+ years exp

Ro is a direct-to-patient healthcare company committed to delivering effective care through a vertically integrated platform. The Lead Fulfillment Pharmacist will oversee pharmacy fulfillment operations, manage a team, ensure compliance, and drive continuous improvement initiatives to enhance patient care.

Hospital & Health Care

Comp. & Benefits

Responsibilities

Oversee and participate in the processing, verification, and fulfillment of prescription and non-prescription medication orders with a high degree of accuracy and compliance

Provide clinical review and intervention as necessary, working directly with prescribing providers and care teams to ensure appropriate therapy

Lead and support a team of fulfillment pharmacists through coaching, training, performance management, and professional development

Support scheduling and staffing needs to ensure appropriate shift coverage and workflow continuity

Collaborate cross-functionally with engineering, product, operations, compliance, and quality teams to improve pharmacy workflows and technology systems

Drive continuous improvement initiatives to enhance operational efficiency, safety, and the patient experience

Participate in internal audits, inspection readiness activities, and ensure compliance with all standard operating procedures (SOPs) and regulatory requirements

Foster a high-performing, patient-first culture that prioritizes accuracy, accountability, and team collaboration

Support additional operational tasks and responsibilities as assigned by pharmacy leadership

Qualification

Pharmacy LicenseClinical ReviewLeadership ExperiencePharmacy OperationsProcess ImprovementCommunication SkillsOrganizational SkillsTeam CollaborationCritical Thinking

Required

Bachelor of Science in Pharmacy (B.S. Pharm) or Doctor of Pharmacy (PharmD) from an accredited college of pharmacy

Active and unrestricted Illinois Pharmacist License in good standing

Minimum of 3–5 years of experience in a mail-order/retail pharmacy, with at least 1–2 years in a leadership or supervisory role

Ability to work full-time (40 hours/week) with rotating weekend shifts in a fast-paced, high-volume mail order pharmacy environment

Demonstrated leadership ability with experience coaching or managing pharmacy professionals in a fulfillment or clinical setting

Deep empathy, patience, and professionalism when supporting patients and team members alike

Proven capacity to think critically, make sound decisions under pressure, and operate with autonomy

Meticulous attention to detail and strong organizational skills to ensure accuracy, compliance, and safety

A proactive, solutions-oriented mindset with a drive to improve systems and implement meaningful change

Excellent verbal and written communication skills, and a collaborative spirit that thrives in cross-functional environments

Preferred

Additional state licenses are a plus but not required

Benefits

Full medical, dental, and vision insurance + OneMedical membership

Healthcare and Dependent Care FSA

401(k) with company match

Flexible PTO

Wellbeing + Learning & Growth reimbursements

Paid parental leave + Fertility benefits

Pet insurance

Student loan refinancing

Virtual resources for mindfulness, counseling, and fitness

Company

Ro

Glassdoor3.1

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible.

Founded in 2017

New York, NY, US

201-500 employees