CNA Insurance · 1 month ago
Processing Specialist, Small Business Endorsements
Sioux Falls, SD, USA
Full-time
Hybrid
Mid Level
$35K/yr - $65K/yr
3+ years expCNA Insurance is committed to creating a supportive culture for its employees. The Processing Specialist for Small Business Endorsements is responsible for handling policy processing transactions, including policy issuance and renewals, and training new hires while ensuring accuracy and quality in processing insurance policies.
FinanceFinancial ServicesInformation ServicesInformation TechnologyInsuranceProperty ManagementReal EstateRisk Management
Responsibilities
Reviews complex incoming business transactions for multiple lines of business and related information for completeness, accuracy, and quality
Gathers third party data and insurance application data to record information in proprietary systems
Works with underwriting and other areas to resolve any discrepancies and process insurance policies in a timely manner
Trains less experienced staff and guides and coaches Policy Service Representatives with processing questions/deficiencies at WWO Service Centers
Effectively communicate with Branches and Underwriting to execute on follow up missing and incomplete information
May engage in BPO Partners
Determines workflow activities required to process insurance policy based on line of business
Participates in quality and productivity reviews and provides feedback to management
Qualification
Required
Knowledge of insurance industry and its products and services
SME for assigned transactions and line of business
Ability to train, coach and counsel peers
Knowledge of company proprietary rating and policy administration systems
Detail oriented with solid analytical and computational skills
Strong written, verbal and interpersonal communication skills
Strong teamwork and collaboration skills
Strong customer service skills
Ability to handle multiple tasks and prioritize work
Proficient in Microsoft Office & intermediate search skills
Ability to meet performance standards in a fast paced, production environment
High school diploma, GED or equivalent
Typically minimum of 3 years insurance transaction processing experience with minimum of 1 year commercial lines processing experience
Benefits
CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.
Company
CNA Insurance
CNA is one of the largest U.S. commercial property and casualty insurance companies.
5001-10000 employees
H1B Sponsorship
CNA Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (32)
2023 (25)
2022 (43)
2021 (32)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$0.88M2016-09-12Post Ipo Equity· $0.88M
1978-01-13IPO
Leadership Team
Luke Mellors
Vice President, Technology
Daniel Franzetti
Chief Administrative Officer
Recent News
2026-01-20
2025-11-03
Company data provided by crunchbase