Proof · 1 week ago
Manager, Operations & Acquisition (Detroit, MI)
Proof is a startup in the legal tech industry, seeking a data-driven, hands-on Manager, Operations & Acquisition to lead the recruitment and growth of its nationwide Process Server network. This role involves building and leading a high-performing team, managing the acquisition funnel, and driving marketing initiatives to ensure marketplace efficiency and profitability.
Information TechnologyLegalLegal TechSoftware
Responsibilities
Build and lead a high-performing Supply Acquisition team
Own the full acquisition funnel from lead generation to qualification and activation
Develop messaging, positioning, and acquisition campaigns that differentiate Proof for top-tier Process Servers
Drive supply-facing marketing initiatives independently as needed
Execute scalable sourcing and lead generation campaigns to fill priority market gaps
Improve conversion speed and quality throughout the activation process
Rapidly respond to shifting marketplace needs in targeted regions
Support forecasting and planning for future supply needs
Own and report key funnel metrics, including lead volume, qualification, conversion, and supply growth
You’ll lead by example — balancing leadership and execution to ensure Proof has the right supply in the right markets
You’ll manage and mentor the Supply Acquisition Specialists, providing structure, coaching, and accountability to hit recruitment goals
At the same time, you’ll stay close to the work when needed as we grow — running campaigns, refining messaging, testing new sourcing tactics, and personally stepping in when a market requires immediate attention
You’ll monitor funnel performance, analyze where drop-offs occur, and implement improvements using automation, AI tools, and new processes
You’ll partner with the Head of Server Experience, Dispatch Team Lead, and Compliance Program Manager to ensure Proof recruits strategically and efficiently
Above all, you’ll ensure every Process Server’s first interaction with Proof reflects a best-in-class experience
Qualification
Required
5+ years of experience recruiting or acquiring independent contractors, ideally in a marketplace or gig-economy setting
Experience running or contributing to lead-generation funnels (not solely traditional recruiting)
Proven experience managing and developing a small team
Hands-on experience with HubSpot, CRM funnels, and automation tools
Strong understanding of lead generation, marketing funnels, and contractor recruitment strategies
Experience managing budgets
Experience improving performance metrics
Excellent communication and project management skills
Experience managing multiple priorities in a fast-paced environment
Proficiency with Google Suite, CRMs, and AI tools
Preferred
Experience in double-sided marketplaces, platform-based startup, supply operations and/or marketplace management
Experience working with compliance or onboarding processes for contractors
Bachelor's degree in Business, Marketing, or a related field
Benefits
Medical, dental, vision, disability insurance, and 401K available
Flexible time off (paid planned and sick time, and paid holidays)
Company
Proof
Proof is revolutionizing service of process.
H1B Sponsorship
Proof has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (3)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$59.57MKey Investors
Long Ridge Equity Partners
2025-12-12Series Unknown· $20M
2024-01-26Series B· $30.4M
2022-12-15Undisclosed· $3.25M
Recent News
2024-05-03
Company data provided by crunchbase