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Macquarie Group · 1 day ago

Senior Manager, Voice Surveillance

NYC Metro Area

Full-time

Hybrid

Senior Level

5+ years exp

Macquarie Group is a global financial services group operating in 31 markets, and they are seeking a Senior Manager for their Voice Surveillance program. In this role, you will lead the design and execution of the voice surveillance program, ensuring compliance with regulatory expectations and managing key projects across multiple regions.

BankingFinanceFinancial Services

Responsibilities

Oversee the design, execution, and continuous improvement of the voice surveillance program across all regions

Ensure surveillance controls are robust and regulatory expectations are met

Adapt the program to new risks and communication channels

Partner with stakeholders in Compliance, Technology, Front Office, Operations, and Internal Audit to deliver high-quality surveillance outcomes

Lead key projects, manage regulatory deliverables, and drive enhancements using emerging technologies

Qualification

Voice surveillance technologiesGlobal trading rulesOperational risk managementRegulatory complianceStakeholder managementAnalytical skillsProblem-solving skillsCommunication skills

Required

Minimum 5 years' experience in Compliance, Surveillance, Operational Risk, or related financial services functions

Strong knowledge of global trading rules, market conduct, and voice recording regulations

Hands-on experience with voice surveillance technologies, speech-to-text engines, alerting tools, or communications surveillance systems

Proven ability to lead large-scale initiatives and work effectively with senior stakeholders across global teams

Exceptional communication, analytical, and problem-solving skills, with a track record of presenting complex information clearly

Benefits

1 wellbeing leave day per year and a minimum of 25 days of annual leave

20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers

2 days of paid volunteer leave and donation matching

Benefits and initiatives to support your physical, mental and financial wellbeing such as medical, prescription drug, dental, and vision insurance; health savings account and dependent day care savings account; life insurance, disability, and other insurance plans; 401(k) and short/long term disability

Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services

Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription

Recognition and service awards

Hybrid and flexible working arrangements, dependent on role

Reimbursement for work from home equipment