OnPoint Community Credit Union · 3 weeks ago
Consumer Lending Systems Analyst
Portland, OR
Full-time
Onsite
Entry, Mid Level
2+ years expOnPoint Community Credit Union is the largest community-owned credit union in Oregon, focused on investing in employees and the community. The Consumer Lending Systems Analyst will execute User Acceptance Testing, manage validation activities, support product implementations, and ensure quality and accuracy of Lending enhancements and deployments.
BankingConsultingFinancial ServicesInsurance
Responsibilities
Support the implementation of Lending Origination System (LOS) products and modules, including configuration, testing, and deployment activities
Develop, coordinate, execute, and document UAT test cases for LOS enhancements, upgrades, rate changes and new feature implementations
Exercise discretion and independent judgement in the development of detailed specifications to support specific business needs while considering impacts to other departments and user experience
Assist in the development of detailed specifications to support specific business needs, taking into consideration the potential impacts on other departments and user experience
Exercise discretion and independent judgment in monitoring and documenting system issues, escalating unresolved problems to senior administrators or IT teams
Validate system changes to ensure they meet business and compliance requirements
Collaborate with business users to gather requirements, provide training, and ensure system adoption
Maintain accurate records of test results, issues, and resolutions within the designated tracking system
Assist in the preparation of process updates, end-user documentation, and training materials
Participate in post-implementation reviews to assess project success and identify areas for improvement
Support audit reviews by retrieving documents and verifying system accuracy
Additional projects, responsibilities, or other duties assigned
Qualification
Required
Strong knowledge in consumer lending and loan products to support system configuration, testing, and deployment activities
Strong competency in working with LOS and core software applications to validate system changes and ensure business and compliance requirements are met
Strong organizational, analytical, and problem-solving abilities to monitor, document, and resolve system issues, as well as participate in post-implementation reviews
Effective project management skills to prioritize and manage multiple tasks, including long- and short-term projects, in a dynamic and growth-oriented environment
Effective communication skills for collaborating with business users, IT teams, and vendors, and for providing training and gathering requirements
Adept at identifying and improving deficient processes and procedures and implementing solutions to enhance system adoption and performance
Ability to maintain confidentiality when handling sensitive information related to system issues and user documentation
Capable of working under tight deadlines, especially during configuration, testing, and deployment phases
Quick to learn new software applications as needed to support evolving business needs and LOS enhancements
Bachelor's degree in business, computer science or related field, or equivalent work experience
Minimum 2 years' experience demonstrated in business analysis, process modeling, and application design, and project management
Ability to work periodic evening and weekend hours as required
Preferred
Prior consumer lending experience in a financial institution highly preferred
Understanding of the software development life cycle a plus
Prior experience with MeridianLink and Fiserv DNA backend configurations preferred
Company
OnPoint Community Credit Union
Onpoint Community Credit Union deals with financial services such as saving accounts, loans, credit, retirement planning and insurance.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Damian Laviolette
SVP & CIO
Bob Harding
Chief Commercial Officer (CCO)
Recent News
2025-08-14
2025-04-15
2025-02-05
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