USAJOBS · 1 month ago
Supervisory Production Operations Specialist
Philadelphia, Pennsylvania, USA
Full-time
Onsite
Mid, Senior Level
$81K/yr - $106K/yr
1+ years expUSAJOBS is seeking a Supervisory Production Operations Specialist to join the Defense Logistics Agency. The role involves providing technical and administrative supervision to production employees, promoting document automation services, and serving as a customer advocate to ensure customer satisfaction.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Promotes a full range of services offered by DLA Data Production Operations, including document automation
Furnishes expert advice and guidance to customers concerning methods of utilizing and expanding a wide variety of document automation services
Serves as a customer advocate for DLA Data Production Operations customers. As such, serves as the voice of the customers in recommending services which customers want now or in the future
Solve customer problems, deal effectively with customers, and demonstrate effective interpersonal skills in dealing with customers so as to result in satisfied loyal customers
Provides technical and administrative supervision to production employees
Serves as a technical expert on the latest document automation technologies and services provided by the DLA Document Services
Reviews and interprets current, new and revised Congressional and agency regulations and policies
Qualification
Required
Must be a U.S. citizen
One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position
Specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector
Education must be from a college or university accredited by an organization approved by the U.S. Department of Education
If using education to meet basic qualifications, you MUST SUBMIT A TRANSCRIPT as supplemental documentation
To qualify at the GS-11 level based on education in lieu of specialized experience, applicants must possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related
Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade level GS-11
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs and other organizations
You MUST provide transcripts or other documentation to support your educational claims
Unofficial transcripts are acceptable at time of application
One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study
If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs
Appointment is subject to the completion of a favorable suitability or fitness determination
Unfavorably adjudicated background checks will be grounds for removal
Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service
Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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