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Empire Merchants · 1 month ago

Field Sales Manager - On Premise and Retail Nassau

New York, NY

Full-time

Onsite

Mid, Senior Level

$70K/yr - $90K/yr

5+ years exp

Empire Merchants is a world-class distributor of fine wines and spirits, serving over 10,000 establishments in the NY Metro area. They are seeking a Field Sales Manager to achieve sales volume and distribution objectives by managing and coaching a team of sales representatives.

Food and BeverageLocal BusinessWholesaleWine And Spirits

Comp. & Benefits

Responsibilities

Pre-plans prior to the beginning of each sales period by holding a one on one meeting with each representative, strategizing on how best to achieve goals and objectives, and when applicable, helping representatives define target accounts

Conducts effective one on one weekly sales meetings with sales representatives by communicating sales objectives and programs, identifying opportunities, reviewing performance against goals, and guiding team members on how to close gaps

Develops and reviews performance enhancement plans for each sales representative by maintaining training files, conducting evaluations, monitoring 90 day evaluations on new hires, performing coaching calls, filling out MBOs and following up on progress as needed

Addresses any skill deficiencies of sales representatives by developing customized coaching plans, tracking progress and recording improvement against them

Demonstrates strong customer orientation by maintaining relationships with key accounts, identifying account opportunities, performing customer business reviews, developing opening orders with new accounts, selling-in resets of stores, managing open territories and resolving customer complaints

Achieves territory financial plan

Participates in the associate interview and selection process by working with human resources to source candidates, schedule interviews, conduct interviews, and manage the on-boarding process

Manages supplier surveys by planning routes, pre-surveying accounts, conducting survey with supplier, recapping the survey and scheduling sales representatives as needed

Coordinates supplier ride-withs by collaborating with Business Managers in the scheduling of sales representatives

Resolves customer issues by following appropriate administrative processes and company policies and escalating issues to management as appropriate

Completes all necessary training programs by attending, participating, and passing all required tests as defined by management. (e.g. Sales Skills, WSET, Pocket Advantage, Diver)

Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications and establishing personal networks

Maintains customer confidence and protects operations by keeping information confidential

Maintains a safe and clean working environment by complying with procedures, rules and regulations

Contributes to team effort by accomplishing related results as needed

Qualification

Wine WSET Level 2Sales management experienceWineSpiritsCustomer service skillsMS Office proficiencyLeadership skillsInterpersonal skillsOrganizational skillsProblem-solving skillsVerbal/written communication

Required

This position requires a 4-year college degree or the equivalent

Ability to hold a Solicitor's Permit is required

A minimum of 5 years related experience and/or training; or equivalent combination of education and experience

An understanding of wine and spirits is required

This position needs leadership, interpersonal and organizational skills as well being able to solve problems and handling customer service

Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills

Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines

Proficient PC skills using MS Office (Excel and PowerPoint) and other various computer programs including presentation software