Baylor Genetics · 1 week ago
Senior Automation Support Engineer
Houston, TX
Full-time
Onsite
Mid, Senior Level
4+ years expBaylor Genetics is a company specializing in genetic testing services, and they are seeking a Senior Automation Support Engineer. The role involves providing operational support for automated laboratory instruments, diagnosing and resolving technical issues, and ensuring compliance with quality standards.
BiotechnologyHealth Care
Responsibilities
Provide hands-on troubleshooting, calibration, repair, and maintenance for automated liquid handlers and related laboratory instruments such as plate readers, TapeStations, Bioanalyzer, etc
Diagnose and resolve complex mechanical, electrical, and software issues to minimize downtime and maintain production continuity
Perform and oversee preventive maintenance, calibration, and validation activities to ensure optimal system performance and compliance
Support equipment installation, relocation, and decommissioning
Track and manage equipment configurations, method updates, and change control documentation
Conduct detailed shift handoffs to communicate equipment status, ongoing issues, and pending actions to ensure operational continuity across shifts
Lead root cause analysis for recurring instrument issues and implement corrective actions to improve reliability and efficiency
Collaborate with cross-functional teams to validate hardware or software upgrades and new instrument integrations
Develop and maintain metrics for equipment performance, utilization, and preventive maintenance effectiveness
Perform other job-related duties as assigned
Maintain complete and accurate records, including service logs, maintenance histories, calibration certificates, and validation reports
Ensure all documentation and activities comply with CAP, CLIA, and internal Quality Management System (QMS) requirements
Support internal and external audits as a subject matter expert for automation systems
Mentor and train Automation Support Engineers and laboratory staff on proper operation, maintenance, and troubleshooting techniques
Serve as a liaison with vendors for technical escalations, service coordination, and warranty claims
Work closely with IT support to address connectivity and system control issues
Partner with Quality, Regulatory, and Lab Operations teams to maintain compliance and readiness for inspections
Qualification
Required
Bachelor's degree in Engineering, Computer Science, Biotechnology, or related field
Over four years of experience in laboratory automation, robotics, and instrumentation, with proven expertise in diagnosing and resolving mechanical, electrical, and software issues across complex integrated platforms including liquid handlers such as Tecan and Beckman systems
Experience in a regulated laboratory environment (CAP, CLIA, NYS) with an understanding of documentation and compliance requirements
Excellent communication, organizational, and problem-solving skills
Preferred
Experience optimizing liquid handling methods and workflows to improve throughput, precision, and reliability
Familiarity with laboratory information management systems (LIMS) and instrument integration
Hands-on experience with next-generation sequencing (NGS) sample preparation workflows and the automation of NGS library prep
Programming experience in VB, C, or C++ for method development
Company
Baylor Genetics
Baylor Genetics offers a full spectrum of cost-effective, genetic testing, and provides clinically relevant solutions.
501-1000 employees
H1B Sponsorship
Baylor Genetics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (3)
2022 (1)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Kengo Takishima
Chairman and CEO
Recent News
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