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Milwaukee Tool · 1 week ago

Assistant Training Program Manager, Service

Brookfield, WI

Full-time

Hybrid

Mid Level

Milwaukee Tool is a company that values the growth and success of its employees. They are seeking a creative and detail-oriented Training Content Creator to design, develop, and deliver engaging learning materials that support employee development and operational excellence.

Consumer GoodsElectronicsIndustrialManufacturingSoftware

Growth Opportunities

Responsibilities

Design and produce training materials for in-person, virtual, and self-paced learning experiences

Create scripts and visual assets for eLearning and video and online content

Develop job aids and reference guides tailored to specific roles or processes

Content development for soft skills, systems, and technical training

Partner with SMEs (Service Managers, Technical Trainers, Engineering, Product Marketing, Human Resources) to translate complex concepts into clear, engaging learning content

Work with instructional designers and trainers to align content with learning objectives and business goals

Utilize authoring tools (AI) and Learning Management Systems (LMS - LearnTTI, BlueVolt, HQMS) platforms to publish and manage content

Edit and produce multimedia content including graphics, animations, and voiceovers

Ensure that the technical service team adheres to quality standards and best practices learned during training

Gather feedback and analyze training effectiveness to continuously improve content

React to change effectively and handle other tasks as assigned

Develop and maintain effective working relationships with all levels in the organization

Travel required, approximately 15%-20% of time

Qualification

Training content developmentInstructional designLearning Management SystemsVideo productionGraphic design toolsQuality assuranceAdult learning principlesCollaboration