Field Service Engineer (Princeton, NJ), Life Sciences jobs in United States
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GENEWIZ from Azenta Life Sciences · 1 month ago

Field Service Engineer (Princeton, NJ), Life Sciences

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
money$39.50/hr - $49.50/hr
date5+ years exp

Azenta Life Sciences is a global leader driving innovation in life sciences, where fresh ideas and collaboration power groundbreaking discoveries. The Field Service Engineer will perform customer support activities involving the installation, modification, repair, and preventive maintenance of equipment and systems at customer sites, ensuring quality standards are met and customer satisfaction is maintained.

BiotechnologyGeneticsPharmaceutical
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Diversity & Inclusion
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H1B Sponsor Likelynote

Responsibilities

Install, modify, repair, conduct preventive diagnosis, and perform maintenance on the software and hardware of the equipment and systems while adhering to Azenta's policies, procedures and work direction of supervisor or shift/site lead
Interface with customers to ensure contract SLA & customer satisfaction levels are maintained with terms of the service agreement/provision
Maintain a safe and clean working environment by conforming at all times to Azenta's and customer’s work protocols and policies
Attain Equipment Service and Operation Certification on equipment and systems as defined
Submit reports, such as Service and Status Reports, on all support activities as defined and required
Productively react to changing priorities such as Tool or Line down and escalations and support organizational and administrative duties
Adopt PoC for both customer and internal Azenta Management
Provide weekly system performance summaries that reports number of system events (weekly, monthly, and rolling), issue pareto analysis, and root cause / corrective actions
Additional KPI measurement requests throughout the contract period will be considered
Assist with sample migration (initial transfer from old format to new format and load into customer Store)

Qualification

Electrical backgroundMechanical backgroundSystematic troubleshootingOracle experiencePC proficiencyCommunication skillsProblem-solvingTeamwork

Required

Associate of Science (AS) degree, technical certificate or equivalent is required
A minimum of 5 years related work experience or military technical training is required
Strong Electrical & Mechanical background
Must possess excellent communication skills with the ability to read, write and speak with clarity in the English language and interface effectively with customers and peers
Requires excellent systematic troubleshooting skills utilizing a structured and comprehensive process to determine the root cause of an outage, with the ability to handle problems independently and implement corrective action
Displays commitment to resolve problems and make independent decisions based upon the priority of the problem in relation to business needs
Must have a valid driver's license, good driving record, reliable mode of transportation and able to obtain a valid passport for the term of employment
Must be qualified to meet the requirements of background screening by a third-party agency
Must be proficient with use of a PC, Windows, and DOS based Operating Systems. Oracle experience highly beneficial
Be able to use the company's standard software to generate reports, presentations and document the daily activities as defined and expected by your manager
Live in commute distance to Princeton, New Jersey

Company

GENEWIZ from Azenta Life Sciences

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GENEWIZ from Azenta Life Sciences is a leading global genomics service provider serving researchers worldwide through a suite of solutions including synthesis, Sanger sequencing, whole plasmid sequencing, and next generation sequencing spanning genomics, transcriptomics, and proteomics.
dateFounded in 1999
location
Plainfield, New Jersey, USA
people-size1001-5000 employees
web-link
http://www.genewiz.com/

H1B Sponsorship

GENEWIZ from Azenta Life Sciences has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (10)
2022 (3)
2021 (17)
2020 (18)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
OrbiMed
2018-09-26Acquired
2015-01-11Series Unknown

Recent News

PR Newswire
Panome Bio Advances Clinical Discovery with First Metabolomics Workflow for Formalin-Fixed Paraffin-Embedded (FFPE) Samples
2025-09-10
GenomeWeb
Frenova, Nephronomics, Genewiz Partner for Kidney Disease Genomic Research
2025-07-31
EIN Presswire
Plant Genomics Market to Hit $17.16B by 2032, Driven by CRISPR Advances & Sustainable Farming Demand |DataM Intelligence
2025-07-31
Company data provided by crunchbase