Togetherwork · 1 month ago
Senior Director - Product and Strategy
Austin, TX
Full-time
Onsite
Director/ExecutiveTogetherwork is a company focused on driving innovation and customer success in the Associations sector. The Senior Director of Product & Strategy is responsible for leading the Association sub-vertical, ensuring product stability and modernization while collaborating with various teams to enhance customer experience and drive strategic initiatives.
Real EstateSaaSSoftware
Responsibilities
Lead Association product migrations, ensuring successful transitions with minimal churn
Govern roadmap features and delivery within allocated resources, ensuring customer stability and product modernization
Support VP in the development of business cases and proposals for company-level review and approval
Host quarterly customer webinars and publish migration-focused roadmap updates for transparency
Partner with Engineering, Revenue, and CX to manage risks and proactively address delivery challenges
Participate in monthly and quarterly business reviews (MBRs/QBRs) to assess performance, identify opportunities, and communicate adjustments
Lead de-risking and countermeasure planning for key initiatives
Manage customer escalations as the near-final resolution point before ELT involvement
Analyze competitive market movements and collaborate with Pricing Strategy on packaging models
Model Togetherwork's leadership principles of positive intent, professionalism, and accountability
Accountable for execution of Tier 3–4 initiatives within lifecycle-based resource allocations
Partner with VP and Finance to align resource planning and performance metrics with business outcomes
Contributes to the preparation of proposals for larger initiatives requiring company-level approval
Participates in monthly and quarterly business reviews (MBRs/QBRs) to track progress, report results, and propose adjustments
Hosts quarterly webinars and publishes migration-progress roadmaps
Engages with customers to collect feedback and assess migration experience quality
Serves as the near-final escalation point for unresolved issues
Partners with CX and Revenue teams to ensure that customer insights directly inform roadmap priorities
Coaches and develops everyone within the Associations product organization
Promotes transparent communication, accountability, and continuous improvement
Encourages AI and analytics usage to improve decision-making and predict performance outcomes
Qualification
Required
Product Management tenure in a SaaS or enterprise software industry
Extensive knowledge of association management software
Experience working with or within associations, trade organizations, or professional societies
Proven experience in establishing and scaling product management methodologies and processes from the ground up
Strong understanding of Salesforce and/or Microsoft Dynamics platforms
Company
Togetherwork
Togetherwork operates as a provider of group management software and payments.
Founded in 2015
501-1000 employees
H1B Sponsorship
Togetherwork has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Park Square Capital
2024-07-01Private Equity
2018-03-13Acquired
Leadership Team
Sathya Natarajan
Chief Technology Officer
Todd Schulte
Chief Operating Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-12
2026-01-11
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-07
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