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Flex · 1 month ago

Director, State Government Affairs & Public Policy

San Francisco, California, United States

Full-time

Onsite

Lead/Staff, Director/Executive

$270K/yr - $297K/yr

12+ years exp

Flex is a growth-stage FinTech company headquartered in NYC, focused on creating a better rent payment experience for users. The Director of State Government Affairs will oversee the state government affairs strategy, representing Flex to policymakers and regulators to improve financial stability for renters across the U.S.

AppsBillingFinancial ServicesFinTechSoftware

Responsibilities

Design and lead Flex’s state government affairs strategy, aligning policy engagement with business growth, risk mitigation, and social impact goals

Serve as a senior advisor to leadership on state policy and regulatory developments that influence company strategy and product innovation

Build trusted relationships with state regulators, legislators, and external experts to facilitate transparent dialogue and credibility for major strategic initiatives

Lead strategic policy planning in key states where regulatory alignment is central to Flex’s long-term business model

Partner closely with Legal, Compliance, and Finance to ensure alignment between government affairs and regulatory readiness

Represent Flex with professionalism and authority before legislators, regulators, and advocacy organizations across the country

Lead multi-state legislative and regulatory campaigns that affect consumer financial services, fintech, and housing stability

Build coalitions and partnerships with trade associations, think tanks, and nonprofit organizations to advance policy solutions that reflect Flex’s mission and values

Serve as a visible public presence for Flex, speaking at conferences, panels, and roundtables, and engaging in direct dialogue with policymakers

Manage relationships with external lobbyists, consultants, and political advisors to ensure coordinated, compliant, and measurable advocacy efforts

Support strategic regulatory initiatives that require coordinated state-level engagement and relationship-building

Provide expert insight into the evolving state regulatory landscape and advise on pathways that strengthen Flex’s ability to operate within financial and housing markets

Anticipate emerging state regulatory challenges, develop mitigation strategies, and ensure all outreach is consistent with the company’s ethical standards

Maintain readiness and alignment across internal and external stakeholders for complex state-level approval and compliance processes

Establish OKRs, KPIs, and reporting frameworks to measure the impact and efficiency of state engagement

Foster a culture of quick iteration, responsiveness, and clear communication

Proactively update leadership on progress and challenges rather than waiting for requests

Embody Flex’s core attributes: Doer, Owner, Collaborative, Precise, Resilient, and Humble

Always do the right thing, work smart and hard, and maintain a commitment to improving the financial lives of renters

Qualification

State government affairsPublic policy expertisePolitical strategyFinancial services regulationConsumer protection policyPublic speakingEntrepreneurial mindsetNonprofit initiativesTeam leadershipRelationship building

Required

12 or more years of experience in state government affairs, public policy, or political strategy within consumer financial services, fintech, or another highly regulated sector

Proven ability to manage complex state-level policy and regulatory initiatives that involve multiple stakeholders and jurisdictions

Deep understanding of financial services regulation, consumer protection policy, and state legislative processes

Track record of credibility and trust with regulators, policymakers, and industry leaders

Exceptional communication and public speaking skills, including comfort on stage, in hearings, and in private regulatory meetings

Experience leading teams, setting OKRs and KPIs, and managing performance across internal and external partners

Strong comfort with direct outreach and relationship-building; not afraid to pick up the phone to solve problems and accelerate progress

Entrepreneurial mindset with the ability to build systems and programs from the ground up

Bachelor's degree required

Willingness and ability to travel extensively (50–70%) across the U.S