Apple · 1 month ago
Ecommerce Specialist, WW CSO
Austin, Texas, United States
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expApple is a company that creates revolutionary products and services, and they are seeking a dynamic and entrepreneurial eCommerce Specialist to execute their digital CX initiatives across worldwide channels. This role will shape and drive the Digital Channel strategy using digital merchandising skills, data analytics, and a customer-first approach.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Own the CX in digital channels and Drive sales growth and elevate program performance across WW digital partners
Create and execute digital merchandizing strategies that maximize visibility, traffic, and conversion across key online storefronts
Leverage web analytics and insights to identify optimization opportunities, enhance customer engagement, and support strategic decision-making
Activate global marketing and promotional programs and collaborate with Marcom, Channel Sales, and regional CSO teams to ensure best-in-class execution and localization
Align cross-functional priorities by partnering with Sales, Finance, and Operations to ensure eCommerce initiatives are fully supported and integrated with broader business goals
Execute the global CX roadmap, supporting initiatives including A/B testing, UX enhancements, and new capability rollouts
Lead cross-functional alignment to deliver unified, premium digital experiences consistent with Apple’s brand values
Drive engagement within Apple’s internal digital community by sharing updates, highlighting success stories, developing global playbooks, and fostering collaboration across regions
Qualification
Required
Typically requires a minimum 8+ years of experience in eCommerce, CX, or Digital Merchandising; ideally across carrier, multi-brand, or marketplace partners
Proven ability to translate data and insights into actionable improvements that drive measurable impact
Strong understanding of online merchandising, traffic drivers, and digital conversion levers
Excellent organizational and project management skills to manage multiple global workstreams simultaneously
Proficient in Keynote/PowerPoint and Excel/Numbers
Bachelor's degree
Preferred
Passionate about digital transformation, customer experience, and continuous improvement
Excellent communicator with a collaborative mindset and global perspective
Master's degree with a concentration in Business, Marketing, or related field preferred
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase