Marshalls Distribution Ctr · 1 month ago
LP Customer Service Associate ll
Crystal, MN
Full-time
Onsite
New Grad, Entry Level
$15/hr - $18.60/hr
0+ years expMarshalls, part of TJX Companies, is the world’s leading off-price retailer, offering a vibrant work environment. The LP Customer Service Associate ll role involves supporting loss prevention efforts while ensuring a positive customer shopping experience and maintaining store safety protocols.
Customer ServiceRetailShopping
Responsibilities
Maintains a proper and professional stance in the designated area at the front of the store
Act as a visual deterrent to prevent potential loss/dishonesty
Review and understand the Store Emergency Response Guide
Wear a complete Company approved uniform including a Body Worn Camera
Greet customers appropriately, demonstrate courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
Observe and report any suspicious behavior or critical incidents to LP or store management
Perform a closing safety sweep of the store with a member of management
Adhere to all Company Policy and Procedure
Document required incidents in AIIM Case Management
Performs other duties as assigned
Qualification
Required
Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience
Benefits
Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance
Company
Marshalls Distribution Ctr
Marshalls Distribution Ctr is a Consumer Services company located in 2760 Red Lion Rd, Philadelphia, Pennsylvania, United States.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown1995-10-17Acquired
Leadership Team
Jaime Fleming
Human Resources Business Partner
Recent News
bloomberglaw.com
2025-12-27
2025-11-27
London Evening Standard
2025-11-27
Company data provided by crunchbase