OPENLANE · 1 month ago
Key Account Executive - Chicago, IL
Crystal lake, IL
Full-time
Onsite
Entry, Mid Level
$70K/yr - $75K/yr
2+ years expOPENLANE is a technology company building a digital marketplace for used vehicles. The Key Account Executive will support client retention and growth, ensuring exceptional service and acting as a liaison for clients to help them succeed with the company's software.
AutomotiveE-CommerceElectric VehicleRecreational VehiclesWholesale
Responsibilities
Serve as the main point of contact for clients within your assigned book of business
Facilitate seamless communication across departments to provide efficient solutions to client issues
Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape
Document all customer interactions and maintain accurate records in our CRM
Adapt to changing priorities and provide support in unexpected situations
Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business
Qualification
Required
College degree or equivalent professional experience
Superior communication skills, able to clearly articulate ideas and concepts
Intermediate knowledge of both Microsoft Office and Google Suite products
Demonstrable knowledge of CRM tools
Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment
Ability and willingness to travel to or within assigned region, roughly 50% of the time every month
Preferred
2-3+ years in a customer focused, industry specific, or account management position; preferred
Salesforce and Pipedrive strongly preferred
Benefits
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Company
OPENLANE
OPENLANE is an online auction company for automotive dealers to buy and sell wholesale vehicles.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
Meritech Capital Partners
2011-08-15Acquired
2008-12-31Series Unknown· $10M
2008-05-27Series Unknown· $25M
Leadership Team
Peter Kelly
Chief Executive Officer
Recent News
2025-11-19
2025-11-12
2025-11-08
Company data provided by crunchbase