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BJU Press · 1 month ago

Technical Support Coordinator

Greenville, SC

Full-time

Onsite

Entry Level

1+ years exp

BJU Press is dedicated to providing transformational products and services for Christian educators. The Technical Support Coordinator will provide technical support for the Academy of Home Education and Testing Services, assisting with IT development, troubleshooting hardware issues, and coordinating system updates.

E-LearningEducationPublishing

Work & Life Balance

Responsibilities

Assist with ongoing support and IT development for Testing Services and AHE

Interface with IT support from scoring software vendors in Testing & Evaluation

Troubleshoot various IT/hardware issues within Testing Services and AHE

Coordinate any IT updates provided by BJU IT and communicate with departments regarding transitions via updates

Interface with technical support staff in schools regarding the online testing option

Prepare test booklets for recirculation

Assist customers via phone

Qualification

Technical supportTroubleshooting IT issuesECommerce experienceWindows troubleshootingCommunication skills

Required

An applicant for a position in the Bob Jones University group — Bob Jones University, Bob Jones Academy or BJU Press — must be a born-again Christian who has a personal relationship with Jesus Christ

Each applicant must agree with and affirm the Bob Jones University creed, mission and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc

Employees are expected to maintain a conservative lifestyle and support the group's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life

Employees are to be active members of a local Bible-believing church which holds orthodox theology

Whether in the classroom, online, through student activities, or through the preparation of educational materials for Christian schools and homeschool families, applicants must be committed to providing students an excellent, world-class education from a biblical worldview that prepares them for a lifetime of service for Jesus Christ

Required Education: Bachelors

Required Experience: 1-2 years related experience