Demand Operations Program Manager - Texas jobs in United States
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Waymo · 1 month ago

Demand Operations Program Manager - Texas

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$101K/yr - $127K/yr
date5+ years exp

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. The Demand Operations Program Manager will ensure a positive community presence by managing service quality, optimizing pickup and dropoff experiences, and building relationships with local stakeholders.

Artificial Intelligence (AI)AutomotiveAutonomous VehiclesSensorTransportation
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H1B Sponsor Likelynote

Responsibilities

Proactively identify and mitigate risks associated with large events and minimize service disruptions
Build reports on overall market health for region and communicate to a variety of stakeholders
Design and optimize pickup and dropoff experiences at major venues
Build and maintain strong relationships with key community stakeholders
Monitor, mitigate and and respond to service quality issues based on rider and community feedback
Partner with the marketing team to enable key partnerships with the Texas markets

Qualification

Operations managementProgram managementProject managementAnalytical skillsRisk managementProcess improvementCustomer experienceLocal knowledge of TexasVerbal communicationWritten communicationCross-functional collaboration

Required

5+ years of experience in a combination of project management, operations management or program management
Strong verbal and written communication skills, with the ability to work effectively with cross-functional teams
Analytical skills and ability to interpret data to drive continuous improvement in Operations
Thorough local knowledge of Texas markets (Austin, San Antonio, Dallas, and/or Houston)
Experience in risk management and process improvement
Bachelor's degree

Preferred

Proficiency in leveraging data to monitor market health
Coordinating large events or venue management for a mobility company
Delivering exceptional customer experience

Benefits

Waymo’s discretionary annual bonus program
Equity incentive plan
Generous Company benefits program

Company

Waymo

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Waymo is a mobility technology company that improves transportation by developing self-driving solutions for travelers and daily commuters. It is a sub-organization of Alphabet.
dateFounded in 2009
location
Mountain View, California, USA
people-size1001-5000 employees
web-link
https://waymo.com

H1B Sponsorship

Waymo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (231)
2024 (175)
2023 (268)
2022 (306)
2021 (298)
2020 (317)

Funding

Current Stage
Late Stage
Total Funding
$11.1B
Key Investors
Alphabet
2024-07-23Series C· $5.6B
2021-06-16Series B· $2.5B
2020-05-12Series A· $750M

Leadership Team

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Tekedra Mawakana
Co-Chief Executive Officer
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Annabel Chang
Head of State Policy & Government Relations
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Recent News

Mashable
Waymo launches robotaxi service in Miami
2026-01-23
Tech
Waymo launches robotaxi service in Miami, extending U.S. lead
2026-01-23
PCMag.com - Technology Product Reviews, News, Prices & Tips
Waymo Robotaxis Hit the Streets of Miami. Waitlist Riders Get First Preference
2026-01-23
Company data provided by crunchbase