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SecurAlarm, LLC · 1 month ago

Security Systems Project Manager

Grand Rapids, MI

Full-time

Hybrid

Mid Level

SecurAlarm is a family business committed to supporting its people and fostering creative problem-solving. The Security Systems Project Manager will lead a team of technicians, manage installation projects, and ensure exceptional client experiences.

Cloud Data ServicesInformation ServicesSecurity

Responsibilities

Understand the technical and business intricacies of the integrated security systems we provide—cameras, access control, alarms, IT infrastructure, and software interfaces

Collaborate closely with team members, partners, clients, and internal systems to plan projects, schedule technicians, manage materials, and lead all activities tied to installation projects

Lead, support, and develop a team of two to three technical installers—ensuring they have what they need every day (equipment, guidance, resources, and clear direction) while owning team morale and performance

Visit job sites regularly to inspect progress, verify quality, and ensure all SecurAlarm standards and project specifications are being met

Use data and forecasting tools to improve project margins, identify trends, strengthen scheduling accuracy, and drive long-term efficiency

Build strong, meaningful relationships with clients and team members to ensure a smooth, transparent, and exceptional project experience from start to finish

Qualification

Integrated security systemsIT/network fundamentalsTechnical drawings interpretationProject managementCommunication skillsProblem-solvingOrganizational skillsContinuous learning

Required

Experience working with low-voltage or integrated security systems (CCTV, access control, alarms, networked systems, etc.)

Understanding of IT/network fundamentals (IP addressing, switches, cabling, connectivity, etc.)

Ability to read and interpret technical drawings, schematics, and job documentation

Confidence visiting job sites, conducting walkthroughs, inspecting work, and ensuring safety standards

Ability to lead and support field technicians while managing timelines, budgets, and expectations

Strong communication skills—keeping all parties in the loop and eliminating surprises

Resourcefulness in solving problems for both clients and team members

Curiosity and initiative to learn new technology, software, tools, and best practices

Exceptional organization skills and attention to detail—particularly scheduling, forecasting, and documentation

A genuine passion for creating an outstanding experience for both clients and internal teams

Basic technical knowledge of networks, IT infrastructure, electrical theory, software interfaces, and the ability to understand blueprints

Authorization to work in the US

Must possess a valid driver's license, can drive company vehicle, and be insurable under fleet policy

Must be able to pass background screening and drug test (including marijuana) as our Security License with the State of Michigan requires thorough background checks and places certain restrictions on hiring

Must be able to see, hear, speak, and write clearly to communicate with team members and/or other clients

Manual dexterity is required for frequently reaching, climbing, and lifting of small to large objects, and operating construction equipment

Must be able to work a flexible schedule to meet client needs