SS&C Technologies · 1 week ago
Client Relations Manager - PA-CRM-Q1-R003
SS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. The Client Relations Manager will be responsible for developing and maintaining exceptional client relationships while overseeing support and service activities to ensure operational needs are met.
Cloud ManagementEnterprise SoftwareFinanceFinancial ServicesHealth CareProfessional ServicesSoftwareSoftware Engineering
Responsibilities
Develops and maintains exceptional client relationships
Provides and oversees support and service activities for a designated client or group of clients, ensuring their operational needs and issues, both tactical and strategic, are managed to the highest level of satisfaction
Individual will lead a team of other account managers and support individuals in delivering on client expectations
Ensures quality service and operational performance within the parameters of program and delivery standards
Develops understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs
Acts as a primary point of client contact to coordinate resolution of service incidents and escalation of technical issues
Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business
Advanced professional leading medium to large projects or working on complex or high-profile issues that require a broad perspective, conceptual thinking, and in-depth analysis to identify solutions
Qualification
Required
Minimally requires a Master's degree and 4 years of related experience, or Bachelor's degree and 6 years of related experience, or high school degree and 8 years of related experience
Benefits
401k Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical
Dental
Vision
Employee Assistance Program
Parental Leave
Discounts on fitness clubs, travel and more!
Company
SS&C Technologies
SS&C is a global provider of investment and financial software-enabled services and software focused exclusively on the global financial
H1B Sponsorship
SS&C Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (59)
2023 (74)
2022 (35)
2021 (30)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
$750M2024-05-02Post Ipo Debt· $750M
2005-07-27Acquired
1996-05-31IPO
Leadership Team
Recent News
Business Wire
2025-12-03
2025-11-25
MarketScreener
2025-11-25
Company data provided by crunchbase