Client Relations Manager - PA-CRM-Q1-R003 jobs in United States
cer-icon
Apply on Employer Site
company-logo

SS&C Technologies · 1 week ago

Client Relations Manager - PA-CRM-Q1-R003

SS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. The Client Relations Manager will be responsible for developing and maintaining exceptional client relationships while overseeing support and service activities to ensure operational needs are met.

Cloud ManagementEnterprise SoftwareFinanceFinancial ServicesHealth CareProfessional ServicesSoftwareSoftware Engineering
check
H1B Sponsor Likelynote

Responsibilities

Develops and maintains exceptional client relationships
Provides and oversees support and service activities for a designated client or group of clients, ensuring their operational needs and issues, both tactical and strategic, are managed to the highest level of satisfaction
Individual will lead a team of other account managers and support individuals in delivering on client expectations
Ensures quality service and operational performance within the parameters of program and delivery standards
Develops understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs
Acts as a primary point of client contact to coordinate resolution of service incidents and escalation of technical issues
Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business
Advanced professional leading medium to large projects or working on complex or high-profile issues that require a broad perspective, conceptual thinking, and in-depth analysis to identify solutions

Qualification

Client relationship managementTeam leadershipOperational performanceProject managementCommunication skills

Required

Minimally requires a Master's degree and 4 years of related experience, or Bachelor's degree and 6 years of related experience, or high school degree and 8 years of related experience

Benefits

401k Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical
Dental
Vision
Employee Assistance Program
Parental Leave
Discounts on fitness clubs, travel and more!

Company

SS&C Technologies

company-logo
SS&C is a global provider of investment and financial software-enabled services and software focused exclusively on the global financial

H1B Sponsorship

SS&C Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (59)
2023 (74)
2022 (35)
2021 (30)
2020 (21)

Funding

Current Stage
Public Company
Total Funding
$750M
2024-05-02Post Ipo Debt· $750M
2005-07-27Acquired
1996-05-31IPO

Leadership Team

leader-logo
Anthony Caiafa
Global CTO / CIO
linkedin
leader-logo
Brian Schell
Executive Vice President and Chief Financial Officer
linkedin
Company data provided by crunchbase