Customization Specialist jobs in United States
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Jump - Advisor AI · 3 weeks ago

Customization Specialist

Jump - Advisor AI is an early-stage AI software company focused on empowering financial advisors. As a Customization Specialist, you will translate advisor preferences into AI prompts and ensure outputs are saved in the CRM, while collaborating with various teams to enhance product quality.

Artificial Intelligence (AI)Financial ServicesFinTechGenerative AISaaSWealth Management
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H1B Sponsor Likelynote

Responsibilities

Deliver high-quality AI customizations that generate accurate, polished notes, recap emails, task lists, and meeting prep in each advisor’s unique voice and format
Meet directly with customers (financial advisors and teams) to understand their communication style, workflows, and desired outcomes
Collaborate cross-functionally with Product, Customer Success, and Engineering to surface insights and guide product improvements that enhance the quality and efficiency of Jump
Help Jump stay the category leader, trusted and loved by customers
Help build Jump into a career-making, exceptional place to work

Qualification

AI customizationCustomer relationship buildingTechnical communicationPrompt engineeringCommunicatorIterative improvementMulti-taskingAccountabilityUp-to-date on AI trendsDetail-oriented

Required

You want to have real impact helping to build an early-stage AI software company serving financial advisors and other financial services
You understand what it means to work at a very early stage tech company and are super excited about the related opportunities and challenges
You are a top-5% writer + verbal communicator – clear, professional, and quick
You are willing to iterate and good at improving through iteration
You know what excellence looks like and when it's time to ship
You learn and work quickly and independently
You are meticulous, detail-oriented, and great at multi-tasking
You are a relationship builder, and a professional and personable ambassador of any brand you represent
You are responsible and take accountability

Preferred

You are up-to-date on the latest AI trends
You've had 1–5 years of professional experience, preferably in customer-facing or technical communication roles
You have experience with AI tools and prompt engineering

Company

Jump - Advisor AI

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Trusted by enterprise and loved by advisors, Jump is the leading AI tool for wealth managers and financial advisors that automates notetaking, compliance, CRM updates, and much more

H1B Sponsorship

Jump - Advisor AI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)

Funding

Current Stage
Growth Stage
Total Funding
$29.17M
Key Investors
Battery VenturesSorenson Capital
2025-02-03Series A· $24.57M
2024-06-10Series Unknown· $4.6M

Leadership Team

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Parker Ence
CEO & Cofounder
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Tim Chaves
Co-founder / COO
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Company data provided by crunchbase