Great Lakes Bay Health Centers · 1 hour ago
Clinical Staff Training Coordinator
Saginaw, MI
Full-time
Onsite
Entry, Mid Level
2+ years expGreat Lakes Bay Health Centers is seeking a Clinical Staff Training Coordinator to develop and deliver training programs for their clinical staff. The role involves collaborating with management to assess training needs, providing ongoing education, and maintaining training resources.
DentalHealth CareHospitalMedicalService Industry
Responsibilities
Develops, implements and delivers a comprehensive, standardized orientation program for Great Lakes Bay Health Centers nurses, medical/clinical assistants, medical front desk and call center staff
Provide ongoing education and training to all of Great Lakes Bay Health Centers nurses, medical/clinical assistants, medical front desk and call center staff as appropriate in collaboration with the Director of Clinical Training and Education, Care Management Coordinator, Corporate Immunization Coordinator and employee supervisors
Collaborates with management staff to determine training needs. Provides onsite training as requested. Communicates performance improvement and competency concerns with the employee’s direct supervisor and is involved in implementation of process improvement plan with employee
Collaborates with Director of Clinical Training and Development to coordinate nurse, medical/clinical assistant, front desk and call center competencies. Coordinates the yearly completion of those competencies with employee supervisors
Coordinates training needs of employees with other departments as necessary
Facilitates initial and ongoing electronic medical records training to providers, clinical managers, nurses, clinical/medical assistant, community health workers, medical front desk and call center staff
Serves as a resource to clinical/medical assistant, front desk and call center staff
Functions as a preceptor and lab coordinator for GLBHC’s Medical Assistant Apprenticeship program working in collaboration with Director of Clinical Training and Development and GLBHC medical sites
Responsible for maintaining GLBHC’s training department and simulation lab equipment
Assists with patient processing/care delivery as able
Other duties as assigned
Qualification
Required
Completion of a Medical Assistant program
Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or National Certified Medical Assistant (NCMA)
Two years minimum experience working in a family practice setting
Excellent organizational skills and prioritization skills required
Ability to operate office equipment including computer, fax machine, printer/copier
Able to follow through with assignments responsibly, accurately and in a timely manner
Able to extract data, report data and evaluate progress/outcomes
Proficient in electronic medical record
Ability to work with, and communicate effectively, verbally and in writing, with a diverse population including patients, providers and support staff
Team building and excellent organizational skills
Ability to promote confidence, cooperation and good working relationships among employees
Fair and consistent in all dealings with all staff
Must possess appropriate professional attitude and behavior
Must be able to lift, carry, push, pull, and or twist while holding up to 25 lbs
Full-time. Flexible and varied. Some evenings/weekends may be required
Local travel between GLBHC sites. Reimbursement in accordance with GLBHC travel policy
Preferred
Previous experience in a leadership capacity
Benefits
$500 signing bonus
Company
Great Lakes Bay Health Centers
Great Lakes Bay Health Centers is a hospital & health care.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lee Gordon
Chief Operating Officer
Jeff Larsen (he/him)
Chief Growth and Development Officer
Recent News
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