Technical Service Engineer jobs in United States
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ArcelorMittal · 13 hours ago

Technical Service Engineer

ArcelorMittal North America is the world’s leading steel and mining company, seeking leaders to help transform the future of steel. The Technical Service Engineer will investigate and disposition material for customers, ensuring quality and compliance while collaborating with various departments to provide technical assistance.

IndustrialManufacturingMining
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H1B Sponsor Likelynote
Hiring Manager
Anais Diaz
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Responsibilities

Investigating and dispositioning material produced in all ArcelorMittal North America plants for the customers in his/her assigned territory
Enters claims into various claim systems
Works with Accounting and Finance to resolve debit and payment issues
Assists in developing corrective action responses to the customer when required and communicates customer requirements to mill personnel for improvement activities
Evaluates inventories for possible liabilities
Works closely with Sales, Customer Service, Research and other areas of the company to provide the best service and technical assistance to the customer
Assists the customer and the Commercial organization in choosing appropriate products to meet the customer's requirements
Participation in cost savings initiatives at the customer's facility may be required
Responsible for dispositioning material at processors representing the interests of ArcelorMittal
Must have good communication skills, both verbal and written and have the ability to interact with the customer and other departments at ArcelorMittal
Must be self-motivated and have the ability to work independently
Working knowledge of steel defects and their origins is required
Travel is required, both local and overnight

Qualification

Claims ProcessingFinancial CoordinationProblem-SolvingCorrective Action DevelopmentInventory AssessmentSales TermsSteel DefectsCommunication SkillsSelf-MotivationWork Independently

Required

Minimum bachelor's degree Engineering (Materials/Metallurgical)
5 years of flat rolled processing or equivalent experience
Knowledge of pipe and tube, automotive, preprinted products and appliance market
Experience with Claims Processing & Financial Coordination
Knowledge of Sales Terms & Claims Policy
Problem-Solving & Corrective Action Development
Ability to assess inventories for potential liabilities
Working knowledge of steel defects and their origins
Good communication skills, both verbal and written
Ability to interact with the customer and other departments at ArcelorMittal
Self-motivated and ability to work independently
Travel is required, both local and overnight

Benefits

Paid vacation
401k employer match
Health insurance
Prescription drug insurance
Dental insurance
Vision insurance
Life and disability insurance

Company

ArcelorMittal

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ArcelorMittal is a mining and steel manufacturing company that produces iron ore and metallurgical coal. It is a sub-organization of Qarmet.

H1B Sponsorship

ArcelorMittal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (11)

Funding

Current Stage
Public Company
Total Funding
$5.31B
Key Investors
European Commission
2025-09-30Post Ipo Debt· $762.75M
2024-12-10Post Ipo Debt· $1.05B
2024-06-11Post Ipo Debt· $989.29M

Leadership Team

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Joe Mathews
Chief Executive Officer
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Uwe Leopold
Chief Executive Officer
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Company data provided by crunchbase