Gallagher · 1 week ago
Employee Benefits, Vice President
Pittsford, NY
Full-time
Onsite
Senior Level, Lead/Staff
$180K/yr - $352K/yr
10+ years expGallagher Benefit Services is a trusted partner helping organizations navigate their people decisions. The Employee Benefits Vice President will build and lead a multi-site shared services team, focusing on operational discipline, process improvement, and performance enhancement across the organization.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
The Employee Benefits Vice President works with the senior executive team, branch management, sales and service staff to address the organization’s critical focus on operational discipline
The successful candidate in this role will be responsible for building and leading a multi-site (US locations) shared services team with a potential span of control over 75 - 100 people within 2 to 3 years
This includes both large and small projects with a focus on company-wide scale areas of cost reduction/containment, performance improvement, service enhancement, product development, and other operational initiatives
Construct and lead the development of a Shared Services Model organization to address critical business issues such as organizational effectiveness, growth strategy, management reporting, customer service and overall performance improvement
Develop and lead a team with a focus on operational discipline, review/document process improvement hypotheses and analyze data and outcomes
Analyze and reengineer business processes, with input from management and staff
Document "as-is" processes and information flows and develop "to-be" process flows and process change diagrams to identify needed organizational and workflow changes
Support the development of action plans, including time frame, work to be performed, sequence of events, etc
Plan and execute the transition plan of services from one location to the new shared service center(s) in an organized and effective manner
Qualification
Required
Bachelor's Degree
10+ Years of experience in client support services and support services optimization, strategy and execution
5+ years of experience managing/developing and/or building a customer-focused help desk team for both strategy development and process improvement
Client-focused individual with large scale process changes
Proven leadership within Executive level teams (project or otherwise)
Demonstrated ability to think both strategically and tactically
Strong project management skills
Experience within a management consulting arena
Appropriate licensing as required
Preferred
MBA preferred
Demonstrated development of support centers and support process definition for on/offshore resources
Solid quantitative and qualitative analytical skills
Ability to gather, synthesize and analyze data to draw logical conclusions
PMP designation preferred
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
Life Insurance International
2026-01-07
2025-12-04
2025-11-19
Company data provided by crunchbase