Turo · 1 month ago
Claims Processor
Arizona
Full-time
Hybrid
New Grad, Entry Level
$20/hr - $20/hrTuro is the world’s largest car sharing marketplace, and they are seeking an enthusiastic Claims Processor to join their operations team in Phoenix. The role involves providing customer support, assisting with claims processes, and contributing to internal workflow improvements.
Car SharingMarketplacePeer to PeerTransportation
Responsibilities
Provide exceptional customer service and support to Turo hosts, guests, external vendors, and internal teams via Slack, email, voice, and/or chat
Support collections efforts, review eligibility for accounts and vehicles relative to claims, review for liability, and own our resolving indirectly space
Assist Turo members through the incident process
Assist with non-complex claim resolutions
Contribute to internal process documents and help streamline workflow
Qualification
Required
Provide exceptional customer service and support to Turo hosts, guests, external vendors, and internal teams via Slack, email, voice, and/or chat
Support collections efforts, review eligibility for accounts and vehicles relative to claims, review for liability, and own our resolving indirectly space
Assist Turo members through the incident process
Assist with non-complex claim resolutions
Contribute to internal process documents and help streamline workflow
Can multitask while ensuring all proper and accurate notations on an account are completed within a timely manner
You are the go-to person to answer questions at your current job and are looking for a challenge and a change of pace
Attention to detail is crucial — we work in a marketplace supporting hosts and guests across multiple geographies
You can work in an ever-evolving environment while maintaining quality standards, meeting KPIs, and requiring minimal supervision
You bring a positive attitude, high energy, strong work ethic, and commitment to Turo values
Preferred
Previous startup experience
Strong proficiency with technology such as Slack and other CRM systems
Someone who thrives in a space that is not always black and white
Benefits
Competitive salary, equity, benefits, and perks for all full-time employees
Employer-paid medical, dental, and vision insurance (Country specific)
Retirement employer match
Learning & Development stipend to invest in your professional development
Turo host matching program
Turo travel credit
Cell phone and internet stipend
Paid time off to relax and recharge
Paid holidays, volunteer time off, and parental leave
For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities
Company
Turo
Turo is a peer-to-peer car-sharing marketplace where customers can book vehicles from a community of local hosts.
Founded in 2009
501-1000 employees
H1B Sponsorship
Turo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (42)
2023 (42)
2022 (40)
2021 (33)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$570.07MKey Investors
G SquaredIACSK Holdings
2023-03-15Secondary Market· $67.5M
2022-03-21Series Unknown· $35.17M
2020-02-05Series E· $30M
Leadership Team
Andre Haddad
CEO and All Star Host
Brian Beaver
Senior VP of Design
Recent News
2026-01-05
2025-12-11
Company data provided by crunchbase