The Hartford · 1 month ago
Director, Portfolio Lead & Agile Coach
Hartford, CT
Full-time
Hybrid
Mid, Senior Level
$141K/yr - $212K/yr
5+ years expThe Hartford is seeking a high-energy, highly organized Portfolio Lead/Coach who combines expertise in Agile coaching, program delivery, lean portfolio management, and generative AI knowledge to support Enterprise Agile Lean Governance and Tech Strategy and Enablement initiatives. The Portfolio Coach will partner with leaders across business and IT to align initiatives with strategic objectives, optimize the flow of value across the organization, and leverage modern tools to inform decision-making and drive outcomes.
Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance
No H1B
Responsibilities
Leverage strong program management and Agile execution experience to structure and break down complex initiatives (epics, capabilities, features) into manageable components. Use program management practices to monitor scope, timelines, and budgets, ensuring that programs stay on track and deliver intended outcomes
Support lean governance frameworks at the portfolio level to ensure Initiatives or Epics align with enterprise strategy. Oversee the portfolio backlog, and drive strategic prioritization to balance demand with capacity
Drive innovation by identifying opportunities to leverage generative AI and other emerging technologies within portfolio management and delivery processes. Implement AI-driven tools or practices (e.g., predictive analytics for risk management, automated reporting) to enhance decision-making and team efficiency. Coach teams on adopting these solutions responsibly, ensuring that AI augments our processes while aligning with Agile values and business objectives
Coach and mentor executive sponsors, portfolio managers, and Agile leaders in lean-agile practices and mindset, focusing on portfolio-level application. Educate leaders on principles of Lean Portfolio Management (e.g., prioritization, WIP limits, adaptive funding) and guide them in applying lean-agile practices to governance and strategy execution. Provide Agile coaching with an emphasis on scaling practices and sustaining Agile transformations across the enterprise
Identify, track, and mitigate risks and impediments that could hinder the flow of value across teams and programs. Collaborate with senior leadership to escalate and remove systemic blockers, improving overall organizational throughput and delivery predictability
Act as a liaison among business and IT stakeholders to maintain alignment and transparency. Communicate portfolio progress, risks, and achievements in a clear, timely manner, managing stakeholder expectations and fostering strong partnerships. Ensure feedback loops with stakeholders to course-correct and reinforce support for portfolio outcomes
Define and measure meaningful productivity and flow metrics in addition to standard Agile metrics. Track indicators like flow efficiency (work time vs. wait time) and reliability (e.g., system uptime, incident recovery time) alongside team health, delivery performance, and business outcomes. Use these data-driven insights to coach teams and leadership, aiming for continuous improvement at the portfolio level
Demonstrate thought leadership in Agile and Lean Portfolio Management. Lead and contribute to training sessions, workshops, and communities of practice on topics such as lean portfolio governance, agile metrics, program execution excellence, and emerging best practices. Share success stories and industry insights (via blogs, forums, presentations) to inspire a culture of continuous learning and improvement across the organization
Qualification
Required
Minimum of 5–7 years of experience in Agile coaching or related roles (e.g., Scrum Master, RTE, Product Owner) within a scaled Agile environment, with a demonstrated ability to coach multiple teams or programs and meet them where they are in their Agile journey
Proven experience in program management, including managing complex dependencies and risks across large initiatives. Familiarity with coordinating multiple teams or ARTs and using program management tools and techniques (PMP, SAFe LPM or similar certifications are a plus)
Strong knowledge of lean-agile frameworks and Lean Portfolio Management practices. Experience establishing or participating in lean governance structures or an Agile PMO at the enterprise level is highly desirable. Successfully launching or steering Agile Release Trains is a plus
Hands-on experience defining, tracking, and analyzing Agile and productivity metrics (velocity, cycle time, flow efficiency, etc.). Comfortable with data—able to derive insights from metrics to drive discussions on improvement, and translate metric trends into actionable recommendations for teams and leadership
Exceptional communication and stakeholder management skills, with experience engaging all levels of the organization including executives. Strong influencing and negotiation skills to guide decision-making and foster adoption of new practices across diverse stakeholder groups
Pragmatic, solution-oriented mindset. Proven ability to anticipate and address risks, cross-team challenges, or governance issues proactively. Adaptable and resilient in the face of organizational change; champions continuous improvement and can lead change management efforts to help teams embrace new ways of working
Solid understanding of both business and IT perspectives. Comfortable discussing technology delivery (e.g., software development, DevOps, reliability engineering concepts) as well as business strategy and outcomes
Proficiency with Agile project management tools and the Microsoft Office suite
Bachelor's degree or equivalent work experience in a related field
Preferred
Experience in the insurance or financial services industry is a plus, as is experience in leading and managing a team
Familiarity with emerging technologies, especially generative AI tools and methodologies. Proven interest or experience in applying AI-driven solutions or data analytics to improve processes and decision-making is an advantage
Benefits
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Leadership Team
Christopher Swift
Chief Executive Officer
Recent News
2025-12-09
2025-12-08
EIN Presswire
2025-12-02
Company data provided by crunchbase