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Freeman Company · 2 weeks ago

Sr Technician Field IT

Lanham, MD

Full-time

Onsite

Mid, Senior Level

$25/hr - $32.19/hr

2+ years exp

Freeman is a global leader in events, on a mission to redefine live for a new era. The role of Sr Technician Field IT involves maintaining the technical computing infrastructure, providing support to users, and ensuring compliance with corporate standards and security guidelines.

Event ManagementEvents

H1B Sponsor Likely

Responsibilities

Provide technical support and guidance to users to resolve various computer/systems related issues

Maintain and support all systems, applications, and security related to local Networks, File and Print Servers. Maintain and troubleshoot file access and user permissions

Manage and Support company assigned mobile devices

Support showsite and service desk deployments and assist with setup and breakdown as needed

Ensure compliance with established corporate standards and security guidelines

Develop and maintain good working relationships with business partners, teammates and vendors to perform job functions effectively

Plan and coordinate work to meet time commitments and quality expectations

Maintain accurate log of all equipment including purchase date, deployed date, who received and projected replacement date based on corporate standards

Manage Branch maintenance agreements on copiers, plotters, etc

Work with manager to prepare suggested purchases for Capital Expenditures annually

Perform other duties as assigned

Qualification

Technical supportNetwork troubleshootingMicrosoft productsApple Operating SystemsNetwork storage designCustomer serviceScripting for WindowsBackup solutionsMcAfee Anti-Virus

Required

High School Diploma or Equivalent with relevant work experience required

Ability to perform basic repairs on equipment

Experience with file and print sharing, including security and user permissions management

Knowledge of network storage design (SAN/NAS), implementation and optimization

Experience managing Microsoft products e.g.: Outlook, Exchange, Word, PowerPoint

Experience with MS Desktop/Server Operating Systems

Excellent customer service skills

Experience managing Apple Operating Systems

Experience with McAfee Anti-Virus and Encryption technologies

Experience working in, and providing operational documentation

Creating and managing local backup solution(s)

Knowledge of scripting for Windows deployments

Preferred

Associate's degree preferred

Two or more years experience with troubleshooting computers and networks preferred

Benefits

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Company

Freeman Company

Glassdoor3.9

Freeman is a global leader in events, on a mission to redefine live for a new era.

Founded in 1927

Dallas, Texas, USA

5001-10000 employees

https://www.freeman.com/

H1B Sponsorship

Freeman Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (2)

2023 (1)

2021 (5)

2020 (3)