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AMETEK · 2 weeks ago

Applications Specialist, ICP-MS

Wilmington, MA

Full-time

Hybrid

Mid Level

$100K/yr - $120K/yr

3+ years exp

AMETEK is a leading global provider of industrial technology solutions, and they are seeking an Applications Specialist for their ICP-MS product line. The role involves providing customer pre-sales support, conducting training, and facilitating product performance reviews to meet sales and marketing objectives.

ElectronicsManufacturing

Responsibilities

Support the commercial teams on strategic opportunities by researching and learning competitive instruments and developing competitive positioning

Provide software, technical and applications support pre- and after-sales to customers both directly and through the field sales organization

Support on-site installation & customized application training for new instrument sales

Ability to travel domestically (approx. 60%), to visit customers for installation and customized on-site application training and support, attend sales meetings, training, tradeshows. Very limited international travel within AMERICAS and to EUROPE is required

Aid in generating technical and application notes for both customer information and selling aids

Strong communication skills and the ability to effectively communicate with all levels of personnel internal and external to the company

Document SOP’s for repeating customized applications and /or large key accounts

Keep informed on new training developments, methods, and techniques and develop new training courses associated with the introduction of new products or applications

Perform product training of all North American sales representatives

Provide feedback on product improvement, new product development and new product ideas

Qualification

ICP-MS operationChemistry backgroundTechnical supportSpectrometer knowledgeTraining developmentReport writingMS-Office proficiencyCommunication skillsOrganizational skillsTime management